Collections Agent Career Research and Resources
AON / Honda
Mentor process improvement teams
Avg. Salary: $50,000 · Company Rank: Not Available
GE Capital Card Services
As a Director I Successfully managed 30+ clients ($3M in monthly revenue) by maximizing employee performance (17 managers and 230 associates) through intensive hands-on training. Reputation for producing top-quality, highly-effective professionals. As a Blackbelt I Analyzed processes and led changes for improvement. Spearheaded company-wide communication efforts for multiple cross-functional process improvement teams. Re...
Avg. Salary: $50,000 · Company Rank: Not Available
Lowe's
• Ability to operate store equipment in assigned area (including but not limited to LRT, telephone, paging system, copiers, fax machines, computer. • Daily routine of working throughout all areas of the store; sales floor, receiving, register areas, lawn and garden. • Maintain inbound/outbound freight schedule and processing of all receiving paperwork. Understand and respond appropriately to basic customer and e...
Avg. Salary: $31,000 · Company Rank: Not Available
Lowe's Home Center
Provide safe, accurate and efficient receiving and stocking of in bound freight. Understand and respond appropiately to basic customer and employee inquiries.
Avg. Salary: $31,000 · Company Rank: Not Available
Home Depot
Perform daily accounting and documentation of sales and other records in the store. Proactively ensure the proper functioning of equipment used in the store.
Avg. Salary: $31,000 · Company Rank: Not Available
Pitney Bowes
Managed all aspects of mulit-site customer experience interactions, including three different billing platforms (revolving charge, balance-forward leasing and SAP. Responsible for domestic and off shore agents delivering customer service, collections, and administration of secured and unsecured receivables.
Avg. Salary: $119,500 · Company Rank: Not Available
CIT Group
Creation and management of customized asset management strategies representing $2B in assets and $30MM in inventory. Managed all aspects of a 400+ seat blended contact center, providing services to internal stakeholders and external customers.
Avg. Salary: $119,500 · Company Rank: Not Available
Omni Financial/Newcourt Financial
Managed all aspect of a 400 seat call center operation with a $3B leasing portfolio. Responsible for client auto finance portfolios as an outsourcer of both collections and customer service.
Avg. Salary: $119,500 · Company Rank: Not Available
Neiman Marcus Direct
Accurately and professionally handles all phone inquiries for customers, other associates, merchants, and vendors in multi-task call center environment. Duties include accurate data entry, detailed problem solving, quality assurance check of data;general accounting skills to include debits, credits, inventory processes and order consolidations, dropship processes, merchandise return processing. Use PC, Lotus Notes & Ex...
Avg. Salary: $40,000 · Company Rank: Not Available
Telvista
Answers incoming customer inquires and solves problems according to standardized procedures regarding customer products ( telephone, cable, internet - Verizon). Asks effective questions and gathers information to determine source of problems and customer needs. Leads customers through documented process of fixing their software, hardware, or network problems. Uses product information, multiple client tools, client specific ...
Avg. Salary: $40,000 · Company Rank: Not Available
