Adt Work Values

Daily Duties at Adt:

Provided customer service to residentail customers, small business, and High Level goverment contracts. Utilized multi-phone system to refer customers to other departments when applicable. Provided customer retention regarding customers that requested closing account(s) and starting new account with competitor for home/small business security systems. Maintained business relationships with local ADT affliates in order to assist customer with complex problems not handled at Account Service Center department. Provided expert analysis of account status and utilized entire web-based system while providing customers opportunity to upgrade products and services.

What they like about Adt:

You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.

Tags

Multi-Tasking, Exceptional Critical Thinker, One-Call Resolution, Low ACW/Hold Time, Exceeds Customer Goals, Specializes in Customer Retention, Expert in Sales of Products and Services, Interdepartmental Referrals Skills

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Multi-Tasking, Customer Retention, One Call Resolution, Critical Thinking

These are some of the questions we asked our climbers about their experiences with Adt: