Interested in finding more jobs in Jacksonville, FL? Click Here to create a Climber profile today!
Convergys Work Values
Interested in finding out if you are the type of person this company is looking for? Create an account and take our patented DNA assessment now to see how you compare.
Daily Duties at Convergys:
Supervised 25 Customer Service Representatives providing daily metric/quality feedback, monitoring, and supervisor call backs when necessary. Night Operations closing supervisor: Concluded all business days transactions for Bank of America/Dow Jones business operatons, reviewed accounts daily transactios to ensure for accuracy. Oversaw sales of products of services to increase revenue opportunities for Bank of America credit card division. Provided retention of customers with expert knowledge of company products and services. Sustained and managed key credit card/Dow Jones high profile accounts
What they like about Convergys:
Organizations with strong, centralized leadership are particularly attractive to you. You require a work environment with leadership that aggressively seeks to expand and grow the business and does so in a visible and decisive manner. In general you prefer to work in an environment in which there is a strong link between leadership, its actions, and a strong set of company-wide values.
Tags
Multi-Tasking, Exceptional Critical Thinker, One-Call Resolution, Low ACW/Hold Time, Exceeds Customer Goals, Specializes in Customer Retention, Expert in Sales of Products and Services, Interdepartmental Referrals Skills
Skills
P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Multi-Tasking, Customer Retention, One Call Resolution, Critical Thinking
Information about Convergys
Company Rank: 5.0 out of 5
Average length of employment : 3 years
Average salary of employees: $28,500
These are some of the questions we asked our climbers about their experiences with Convergys:
| 05| | ||
| Were your performance expectations clearly communicated? | 5.0 |
|
| Were you recognized for meeting or exceeding expectations? | 5.0 |
|
| Did you feel like your personal contribution was important? | 5.0 |
|
| Was your career path clearly outlined and discussed? | 5.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 3.0 |
Climbers who worked at Convergys had these interests:
| Magazines | |
|---|---|
Time |
News Magazine |
| Newsweek |
News Magazine |
| Wall Street Journal |
News Magazine |
