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Online Resumes with "telephony"
Director/Project Manager IT Development
More than 25 years in the IT Consulting service for clients in various business fields, Banking and Finance, Insurance, Pharmacutical, Telephony, Engineering, Energy (Oil & Gas) and others. Managing and developmemt of multiple disciplines and platforms. My objectives is to assist and provide project management expertise
Tags for this Online Resume: Positive Attitude, Team Oriented, strategic thinker, Bottom Line Oriented, Good People Skills, Strong Management
IT Ops/Support Analyst II - 12 Years - Houston
SUMMARY A dedicated IT professional accomplished in the monitoring, troubleshooting, and maintenance of WAN and LAN communications. Organized, detail oriented and works with very little supervision. Excellent communications and customer service skills with the ability to interact effectively with all levels of management, vendors, related support groups, and individual users. Extremely dependable with strong work ethic and ...
Ideal Companies: Noble Energy. Memorial Hermann. CenterPoint Energy. Baker Hughes. Tomball Regional Medical Center. ConocoPhillips. Texas Children’s Hospital. McKesson. CHI St. Luke’s Health. Nabors Industries. AIG. FOX, Inc. Academy Sports & Outdoors. AT&T. Verizon. Huntsman. City of Houston. City of Tomball.
Tags for this Online Resume: Cisco, Documentation, Local Area Network, Troubleshooting, Wide Area Network, Monitoring, Flexible Schedule, • Quick and enthusiastic learner, • Training and educating colleagues and customers, • Training/Mentor, • Incident Management, • Data Center, • Help Desk, • Customer Service, • Strong work ethic, • Self-starter, • Work well with little or no supervision, • Motivated, • Individual and team player, • Excellent communication skills
Information Security Governance and Assessment
Tags for this Online Resume: Assessments, Compliance, Data Processing, IT Manager, Risk Manager, Telecommunications, Telephony, Governance, Audit, Assessment, Policy
Sales Manager - 18 Years of Experience - Near 04457
SUMMARY Seasoned Sales and Service Professional, with both retail and call center experience. I am knowledgeable in telephony products and services as well as office systems / environment. Provided a support function to internal representatives ensuring appropriate account management to Corporate and State policies involving Sales, Services, and consumer use of company products.
Tags for this Online Resume: broadband, Support, Technical Support, Wireless, Insurance, Administrative Assistant, Auto Insurance, Scheduling, Billing, Account Management
Manager
SUMMARY Professional IT Help Service Desk / Service Desk Manager with extensive experience in Incident Management, Service Level Management, Problem Management, Desktop / Help Desk development and management. Implemented CMDB and other ITIL standards in the areas of Incident Management, Change Management, Service Level Management and Problem Management. Special expertise with call-tracking applications, automated call distr...
Tags for this Online Resume: Change Management, Microsoft Change Management, Management, Desktop Computer, Service Desk, Help Desk Manager, Windows 7, Help Desk, Remedy, ITIL V3, Incident Manager, Change Manager, Serivce Manager, 3D Modelling, Computer Graphics, Animation, Illustration, Film, Themed Environment, Theme Park, Scultptor, Set Design, Museum, Scenic Artist
Account Executive - 14 Years of Experience - Near 14502
Through positions of increased responsibility I have developed a career in information and technology sales focused on securing business outcomes. I create sales leverage use of direct indirect and complementary sales channel partnerships to acquire competitive accounts increase revenue and retain existing accounts. Areas of expertise include the ability to build long term relationships understand and act on customer busine...
Tags for this Online Resume: AVAYA, Call Center, Cisco, Computer Telephony Integration (CTI), Diversity, Health Insurance, Insurance, Interactive Voice Response, Management, Scheduling
Managing Director - 11 Years of Experience - Near 21120
Qualifications Profile Adept at managing daily operations of a 450-seat bilingual customer service center, exercising advanced team-building, supervisory and motivational attributes to drive staff to exhibit productivity and performance excellence. Excel in analyzing existing practices and orchestrating process improvements to drastically elevate customer service and satisfaction while reducing expenses. Proven strengths in...
Tags for this Online Resume: Management, Contact Center, operations, Recruiting and Hiring, Healthcare, Call Center, Call Center, Computer Telephony Integration (CTI), Customer Relationship Management, Customer Service, Patient Access, Operations, Cadence, Epic
Vice President - 20 Years of Experience - Near 75063
Areas of Expertise Strategic Planning and Leadership Change Management P&L Management Productivity and Efficiency Improvement Continuous Improvement Revenue Growth Attainment Cross Functional Team Leadership Customer Satisfaction Financial Plan Development Multi-Site Operations
Tags for this Online Resume: Distribution, Talent Acquisition, Retail, Business Management, Business Plan, Management, Telephony, Wireless, Manufacturing, Payroll, HR management, retail manager, management
Administrative Services Manager - 5 Years of Experience - Near 10950
To obtain employment with growth potential in a company where I can contribute my hard working ethics and positive attitude
Tags for this Online Resume: Inventory, Pbx, Purchasing, Telephony, Voice, Cadence, Integrate, Management, Networking, Payroll
Call Center Executive | Customer Service | PMO | Process Management | Project Management | Sales | CRM
I am looking for an executive operating role within the consumer services industry. The position will be instrumental in building a world class customer center of excellence group and be a leading force in implementing the latest technologies for seamless omni- channel customer interactions. The role will serve as an advocate for the customer, have a relentless focus on innovative strategic thinking, and manage a team to g...
Tags for this Online Resume: Infrastructure, Call Center, Billing, Human Resources, Integrate, Accounts Receivable, Management, Root Cause Analysis, PMO, CRM, Sales, Customer Service, Salesforce, Project Management, Process Management
IT Support Specialist - Denver, CO
PROFILE Highly experienced Systems Analyst and Help Desk Support Professional with a record of developing and supporting solutions incorporating a wide range of applications. Consistently recognized and tasked to improve operating systems using comprehensive Information Technology expertise, with CompTIA A+ certification, with a track record of increasing responsibility and notable success in the creation of information sys...
Ideal Companies: A medium or large company that provides a supportive and good environment to work in.
Tags for this Online Resume: help desk, computer, telephony, Denver, Technical Support, Windows, Windows, Microsoft, Documentation, Microsoft Windows 7, Spiceworks, Telephony
OCN Gear. Experience with SONET architecture, Cisco, Arris and Motorola CMTS multiplexing theory and fiber transmission equipment. Experience in RF and cable equipment surveillance and testing IP address Ping modem. OSPF, Load Balance, firewall, switche
OCN Gear. Experience with SONET architecture, Cisco, Arris and Motorola CMTS multiplexing theory and fiber transmission equipment. Experience in RF and cable equipment surveillance and testing IP address Ping modem. OSPF, Load Balance, firewall, switches, Review and interpret data from the SONET transmission equipment, Spectrum, 5ESS switch, Digital Access and Cross connect System (DACS) equipment, Hybrid fiber/coax (HFC)...
Tags for this Online Resume: Diagnostic Tools, Rf, Telephony, Video, Support, Troubleshooting, Cisco, Modems, Power (Os Enhancemnt Tool, Power Systems
