CV, Curriculum Vitae and Online Resumes Search

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Online Resumes with "service tickets"

Business Analyst - 9 Years of Experience - Near 75052

PROFESSIONAL SUMMARY * Project Management- Primarily focused around developments to the Enterprise Content Management Systems projects. Dealing with all portfolios within the mortgage industry from Originations, Servicing, Default and Reverse Mortgage. * Quality Assurance Analyst -Responsible for assisting the Quality Assurance functions in daily operations. Assist in collection of data, reporting, monitoring and auditing t...

Tags for this Online Resume: Management, Accounting, Inventory, Scheduling, Audit, Infrastructure, Troubleshooting, Process Improvements, Change Management, Change Manager

Application Support - 17 Years of Experience - Near 61701

SUMMARY Teri Schultz has over 17 years experience as an IT Professional. She has worked in a variety of IT roles. This includes team leadership, data analytics (data mining and reporting) Wiki document creation researching and implementing upgrades to IT infrastructure mentoring, training and technical assistance gathering of business requirements user acceptance testing network administration website development and mainte...

Tags for this Online Resume: Connectivity, Desk Top Support, Desktop Computer, Operating Systems, Application Support, Metadata, Monitoring, Support, Training, Acquisitions

Customer Service Manager

ACCOMPLISHMENTS * Managed all aspects of a sales territory including development of marketing plans, recruitment, hiring and training of staff, budgeting, P&L, scheduling work and activities, establishing policies and procedures, procurement of equipment and supplies, client relations, performance evaluations and motivation of employees. * Increased customer satisfaction and sales through review of shipping times and replac...

Tags for this Online Resume: Customer Service, Product Development, Applications, Best Practices, Budgeting, Cash Flow, Communications, Diversity, Information Technology, Install, sales

Project Manager - 20 Years of Experience - Near 25404

enterprise Responsible for directing a team of Enterprise Engineers on the architectural design and implementation of CA Unicenter for a coast to coast Network Operating Center (NOC). Architect the implementation of the CA Unicenter r11.x & r12.x suite, which includes, but not limited to, the following options: Unicenter NSM Unicenter Client Management Unicenter Cohesion eTrust Admin Option eTrust Access Control eTrust Intr...

Tags for this Online Resume: webMethods, Extensible Markup Language (XML), Firewall, Health Insurance Portability And Accountability Act, HyperText Markup Language, Integrate, Itil, cloud, cmdb, ITAM, ITSM

Facilities Manager - 10 Years of Experience - Near 20019

SUMMARY * Manage and oversee operations, maintenance and administration of commercial and residential properties. * Communicate with Tenants, Management Staff and Security through telephone, e-mails and in-person. * Assign and process service ticket requests to staff of Engineers, Maintenance Crew, Office Movers, Office Installers, Plant Technicians, and other vendors as needed. * Experience with operating a 10-key calculat...

Tags for this Online Resume: Small Office Moves, Project Coordination, Security, Accounting, Bank Deposits, Delinquent Accounts, Deposits, Accounts Payable, Software, Management

General

PROFESSIONAL SUMMARY I am an experienced and proven leader who believes in good communication, departmental collaboration, a good listener with it comes to hearing the voice of the employee, a strong desire to deliver world class customer service, a visionary who manages change and growth in an organization and most of all demands a high level of professionalism from the people who work for me. I have extensive technical ma...

Tags for this Online Resume: Call Center, Voice, Ethernet, Management, Project Management, Sales, Sales Training, Training, Honeywell, Hub

Manager - 15 Years of Experience - Near 55449

COVER LETTER: Dear Sirs: I would like to explore the possibility of joining your organization. The enclosed resume and letters of reference will furnish you with information concerning my background and qualifications. AA associates in applied science University of Laverne CA 1986 I am a FAA licensed airframe and power plant technician A&P 1986 Graduate of Wilkens electronics with certification as an R&E technician 2000 Dev...

Tags for this Online Resume: Airlines, Budgetary, Communication Skills, Documentation, Electronics, Endeavor, Management, Monthly Operational Reports, Oracle Parallel Server, Payroll