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Online Resumes with "service tickets"
Administrative Assistant
High energy multitasker with incredible people and administrative skills.
Ideal Companies: Large corporations with growing power
Tags for this Online Resume:
administrative
Data Centre Manager - 17 Years of Experience - Near 70126
Managing Director of Data Centers. Direct and manage all Data Center Re-locations, Co-locations, data migration, account delivery, , Project Manager over all SOW and SDLC, NOC, Service Desk Managemnt, Service Catalog and improving SLA's for operirations and implementing ITIL standardization for incident service tickets, change management, and problem management,and RCA, Root Cause Analst.
Tags for this Online Resume:
ITIL, PMO, Director Data Centers, Account Deliver Manager, Service Desk Manager, NOC Support Operations, Point-of-Sales Programmer/Manager, Netword Operations Manager
Featured Profile
Interested in joining a great Networking Team
A results-driven IT professional with extensive experience in engineering, administration and support of information systems. In-depth expertise in the implementation, analysis, optimization, troubleshooting and documentation of LAN/WAN network systems. Strong “hands on” technical knowledge along with great customer service skills with my MCSE, MCP+I, CCNA and CNA certifications. I have a great track record for diagnosing c...
Ideal Companies: Enterprise Companies, Healthcare
Tags for this Online Resume:
Active Directory, eDirectory, Windows 2008 R2 Server, SLES Linux Server, VMWare ESXi 5, Identity Manager Novell's, GroupWise, Cisco Routing and Switching, MCSE, CCNA, Cisco Unified Call Manager, VMWare ESXi 5.5
Computer Operator - 20 Years of Experience - Near 21044
Good organizational and logical thinking skills both to set and administer network problems. I have worked with a wide range of users throughout the US and US Territories. I helped FHWA in support of Servers, Routers, and Applications with an up time at 95%. Planned and Unplanned Outage Log Documentation Reports to the clients. Generate service tickets through Remedy for database, applications, or server problems. Train a...
Tags for this Online Resume:
NETBOTZ (Environmental, Monitoring System), Net Backup Restores, Control-M Enterprise, Xerox Printing Systems (260 / 5252 / 4635), Remedy (Submit & Tracking Tickets System), Active Directory (assist users lockouts)
Administration, Operations, All Around Go To
An experienced operations and administration management professional with a solid background in strategic marketing and start-up operations. With executive level sales experience and customer relations skills, my credentials include the head function of human resource management and the supervision of 8-20 staff members.
Ideal Companies: Google, Yahoo, Federated, Chick-Fil-A, Coca-Cola
Tags for this Online Resume:
research, editing, writing, administration, operations
Computer Operator - 15 Years of Experience - Near 21044
Good organizational and logical thinking skills both to set and administer network problems. I have worked with a wide range of users throughout the US and US territories for FHWA on a 24x7. We support Window 2000 – 08 Servers (monitored all servers through Xymon), Cisco Routers monitored through What’s Up Gold, and Applications with Control-M Enterprise Management, monitor Data Center Environment with NETBOTZ. Generate s...
Court Clerk
PROFILE Sixteen years Retail experience Twelve years Customer Service experience Event Personnel: Security, Customer Service, Ticket Taking, Ushering Computer Literate. Proficient with Windows, Word, Excel, Access
Tags for this Online Resume:
Retail, Customer Service, Sales, Security, Computer Literate, Filing, Microsoft Windows, Microsoft Word, Word Processing
Engineer - 15 Years of Experience - Near 21030
As a dedicated professional with 30 years of construction experience. I have gained vast amounts of knowledge in many trades, and mastered many skills. With 15 years in the building maintenance industry and management experience, l consider myself a person who can handle any task required of me. My goal is to be a positive addition to any work place. I will become a part of and invest my knowledge to ensure the company's gr...
Tags for this Online Resume:
HVAC, Landscaping, Management, Payroll, Prince, Roofing, Welding, Flooring, Honeywell
Administrative Assistant - 10 Years of Experience - Near 17112
Professional Summary and Skills:
Accomplished and energetic individual possessing over 15 years of computer support and IT Operations in various aspects and proficiency. Motivated leader with strong organizational and prioritization skills. Provide functional expertise in ACF2/ mainframe access, Active Directory and various applications. RACF training February 2015. Proven success in systems analysis, time management...
Tags for this Online Resume:
Management, Microsoft Word, Network, IT Operations, mainframe security, RACF, service tickets, Policies and Procedures, Management, Microsoft Word, Word Processing, Administrative Assistant, HP, Pc, Personal Computer, Policies and Procedures, Training, Computer Security, Linux, Microsoft Access, Oracle, Support, Teradata, Active Directory
Customer Service Manager - 20 Years of Experience - Near 98116
QUALIFICATIONS: * 12 years of Manager Experience at AT&T Mobility Call Center * Motivated, personable business professional with a talent for quickly mastering technology * Competency in customer focus, change & innovation, strategic thinking, relationship building & influencing management talent and career building, results focus and inspirational leadership * Performed well under pressure, managing numerous competing prio...
Tags for this Online Resume:
Technical Support, Coaching, Quality Assurance, Call Center, Seattle, WA, Team Building, Management, Customer Service, Leadership, Escalations, Change & Innovation, Strategic Thinking, Customer Focus, Career Building
Interested in joining a great Networking Team
A results-driven IT professional with extensive experience in engineering, administration and support of information systems. In-depth expertise in the implementation, analysis, optimization, troubleshooting and documentation of LAN/WAN network systems. Strong “hands on” technical knowledge along with great customer service skills with my MCSE, MCP+I, CCNA and CNA certifications. I have a great track record for diagnosing c...
Ideal Companies: Enterprise Companies, Healthcare
Tags for this Online Resume: Active Directory, eDirectory, Windows 2008 R2 Server, SLES Linux Server, VMWare ESXi 5, Identity Manager Novell's, GroupWise, Cisco Routing and Switching, MCSE, CCNA, Cisco Unified Call Manager, VMWare ESXi 5.5
Administrative Assistant - 10 Years of Experience - Near 17112
Professional Summary and Skills: Accomplished and energetic individual possessing over 15 years of computer support and IT Operations in various aspects and proficiency. Motivated leader with strong organizational and prioritization skills. Provide functional expertise in ACF2/ mainframe access, Active Directory and various applications. RACF training February 2015. Proven success in systems analysis, time management...
Tags for this Online Resume: Management, Microsoft Word, Network, IT Operations, mainframe security, RACF, service tickets, Policies and Procedures, Management, Microsoft Word, Word Processing, Administrative Assistant, HP, Pc, Personal Computer, Policies and Procedures, Training, Computer Security, Linux, Microsoft Access, Oracle, Support, Teradata, Active Directory
Customer Service Manager - 20 Years of Experience - Near 98116
QUALIFICATIONS: * 12 years of Manager Experience at AT&T Mobility Call Center * Motivated, personable business professional with a talent for quickly mastering technology * Competency in customer focus, change & innovation, strategic thinking, relationship building & influencing management talent and career building, results focus and inspirational leadership * Performed well under pressure, managing numerous competing prio...
Tags for this Online Resume: Technical Support, Coaching, Quality Assurance, Call Center, Seattle, WA, Team Building, Management, Customer Service, Leadership, Escalations, Change & Innovation, Strategic Thinking, Customer Focus, Career Building
