Professional Summary and Skills: Accomplished and energetic individual possessing over 15 years of computer support and IT Operations in various aspects and proficiency. Motivated leader with strong organizational and prioritization skills. Provide functional expertise in ACF2/ mainframe access, Active Directory and various applications. RACF training February 2015. Proven success in systems analysis, time management, good judgment, critical thinking and decision making. Additional soft skills include: active listening, consistent teaching,team player, patience and customer service oriented.

Highlights:

• Management
• Microsoft Word
• Network
• IT Operations
• mainframe security
• RACF
• service tickets
• Policies and Procedures
• Management
• Microsoft Word
• Word Processing
• Administrative Assistant
• HP
• Pc
• Personal Computer
• Policies and Procedures
• Training
• Computer Security
• Linux
• Microsoft Access
• Oracle
• Support
• Teradata
• Active Directory