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Online Resumes with "measuring performance"
Transformative Communications for a Digital World
I am seeking a new challenge that will allow me to help a major corporation crystallize its brand, develop a cohesive user experience and tell a compelling story across communications platforms.
Ideal Companies: Thermo Fisher, Google, Microsoft
Tags for this Online Resume: social media, advertising, brand management, SEO, agency management, marketing communications, marketing, digital communications
Customer Service Professional
I have a proven history of effectively leading others to achieve service excellence within the banking and retail apparel industries. In previous positions, I’ve planned and implemented scalable call centers and poised them for growth and increased revenue. My key strengths are in organizing, quality output, leadership, mentoring, common sense decision making, practical problem solving, effective interaction and collaborati...
Tags for this Online Resume: Benchmarking performance, develop KPIs, implementing best practices, measuring performance, Microsoft Office Word Excel, managing department budgets, managing staff performance, Implementing new customer channels, Building a contact center, Developing sales goals, First Contact Resolution, department procedures
Director of Customer Care
Seeking an Executive level Operations Position that will add value by virtue of managing top line revenue, while also effectively changing the landscape of cost through effective margin analysis. The ideal position will provide opportunities to inspire through leadership and direct strategic support to multiple departments, through sales, technical support, customer service and vendor relationships.
Ideal Companies: Sprint, Verizon, Amazon, Cerner, HCA Midwest Health Systems, Time Warner, Direct TV, Garmin
Tags for this Online Resume: SAP, Oracle, IEX, Organizational Leadership, Strategic Planning, Budgeting, Multisite Call Center Operations, Nice Systems, Service Delivery Transformation, Virtual and Remote Leadership, Outsourcing, Vendor Management, Offshoring, Continuous Process Improvement, Vendor Relationship Management, Chat, Email Response Management, WFM Forecasting, RFP Process, Compliance, HR, E-Commerce
Manager
SUMMARY Summary reflects supervisory and administrative experience, most recently accumulated, and not necessarily most recent employment.Seasoned operations professional with 20 years client interface experience. Core Strengths: Veteran expense controller Sharp problem solver Creative selling manager Seasoned in customer concerns resolution Multi-unit supervisor Enthusiastic work attitude Track record of goal achievement A...
Tags for this Online Resume: Insurance, Endeavor, Net Earnings
Measurement Technologist
To gain more experience with Oil and Gas and SCADA Systems and perform installation as much as possible with ROC, Control Wave, Measurement and Control , Rosemount Transmitters, perform PLC instruments installation, Continue working on communications and learn even better how to perform Modbus and ROC Protcol communications. SCADA Systems, Analyst, Trainer, AGA standards, API Standards, RTU, Daniel Chromatograph, Modbus. ...
Tags for this Online Resume: Instrumentation, Field Instrumentation, ROC programing experience, Control Wave programing experience, Measurement, Control, Standards
Management Trainee - 3 Years of Experience - Near 18966
Experienced with Work Force Analyst sales data reporting including familiarity with measuring performance within the sales department using benchmark metrics which include but are not limited to: conversion rates, upsells, telephone aux and average call handle time and sales metrics performance review. * Exclusively responsible for assigned Call Center Representative monthly work scheduling pertaining to weekly, paid time o...
Tags for this Online Resume: Sales, Account Management, Coach, Customer Relationship Management, Customer Service, Mentoring, Focus, Inside Sales, Management, CRM, Project Manager
Biochemist - 5 Years of Experience - Near 92704
SUMMARY OF PROFESSIONAL STRENGTHS Self -motivated ( Well Organized ( Dedicated ( Exceptional Communication Skills ( Resulted Driven ( Team Leadership/Collaboration ( Excellent Time Management ( Extremely Goal Oriented ( Professional Presentation * Exceptional competence in establishing and achieving personal and business goals. * Clearly articulate, personable and professional communication and organizational skills. * Bili...
Tags for this Online Resume: Management, Allergy, Chemistry, Computer Aided Software Engineering, Integrate, Media Preparation, Oracle Parallel Server, Product Development, Research, Root Cause Analysis
Partner
QUALIFICATIONS SUMMARY Results oriented leader with expertise in high volume, scalable operations. Experienced in customer facing and back office environments as well as building the capability to deliver the company's value propositions through new sales. Extensive background in building organizational structures to drive efficiency and service to customers through Call Centers. Successful in developing and executing opera...
Tags for this Online Resume: Management, Insurance, Distribution, Customer Experience, Billing, Process Improvement, Sales, Sales Training, Scheduling, Training
Sales Manager
Paradigm, Chicago, IL 2016-2017 Vice President of Sales As a player/coach member of the Executive Leadership Team, I was accountable for the reorganization and profitable achievement of revenue, gross profit, and general management of the entire sales organization for a midsize IT recruiting firm. By merging research and technology with networking and relationship building, my sales team and I uncovered business opportuniti...
Tags for this Online Resume: Accounting, Book of business, Business Development, Forecasting, HR, Human Resources, Management, Networking, Proposal Development, Recruiting
Senior Manager, Functional Excellence
Results-driven senior management professional with 20 plus years of extensive leadership and project management experience. I have broad supply chain expertise with a proven track record of delivering results through an effective combination of analytical and interpersonal skills. A recognized strength is my ability for building cross functional teams that focus on operational efficiency, productivity improvements, and chan...
Ideal Companies: consulting
Tags for this Online Resume: Outsourcing, Procure to Pay, ROI, Asset Management, Change Management, Logistics, Strategic Sourcing, Project Management, Operational Improvement, Benefit Realization, Productivity Improvement, Southeast, Florida, Program Management, Performance Management, Budget Administration, Resource Administration, Strategic Planning, Proactive Consultation, Collaboration, Cross-Functional, Team Building
Chemist - 20 Years of Experience - Near 15215
Career Summary & Objective: Laboratory Professional Key Skill Set: * Originated and maintained laboratory lab book and logbooks * Wrote procedures, did graphic analysis of data in excel * Made one-off hand-built prototypes for research purposes * Wrote project summaries for managers and handled customer inquiries regarding products * Ordered chemicals and equipment * Responsible for safekeeping of high value items and mater...
Tags for this Online Resume: Applications, Platinum, Teflon, Chemistry, Customer Service, Retail, Sales, Telephone Sales, Documentation, New Methodologies
Manager - 15 Years of Experience - Near 75070
SUMMARY Project manager with extensive experience in ICT, working for customers in North America and globally. Successful in orchestrating different work groups, measuring performance and identifying efficiencies. Offer flexibility and adaptability to new functions and environments. MBA -Transport Accountable for providing system architecture and business support, involving different layers of complex 3G and 4G networks amo...
Tags for this Online Resume: Architect, Documentation, Extensible Markup Language (XML), Project Management, Scripting Language, Shell Script, Shell Scripting, Telecommunications, Project Manager
