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Online Resumes with "level 2 support"



Dynamic Trainer

I am currently a contract employee and I am seeking a position where I can become a full-time contributor the success of the company.

Tags for this Online Resume: IS Systems Analyst, Customer Service, Business Analyst, Senior Systems Analyst

Network Admin, Computer Repair Tech and Level 2 Support

Help Desk Specialist

Excellent communication and customer service skills. Highly motivated and able to work independently. Proven ability to take ownership for problems and follow through to resolution.

Ideal Companies: MASCO, FORD, VWofA

Tags for this Online Resume: customer service, helpdesk, desktop support, level 1 support, level 2 support, analyst, computer support, representative

Production Support Lead

In addition to supporting strategic IT initiatives for insurance and accounting technologies, I’ve supported Helpdesk operations and production support applications. Highlights of my career include:  Orchestrated SOX compliance initiative for Unix that was adopted throughout Kaiser Permanente and hailed as huge success by management. Implemented 3-tier DME Ordering and Tracking System (DOTS) system to support need for 24/...

Tags for this Online Resume: Application Support, Incident Management, Level 2 Support, Java Lead

IT Client Services Manager, Desktop Support Manager

I am looking for a senior level IT position, (Manager, Director)in which I have input on where the future of IT for the corporation will be heading.

Ideal Companies: Fortune 500

Tags for this Online Resume: IT Desktop Manager, McAfee, Veritas, Symantec, Network, Nortel, Cisco, Remedy, Service Desk

Siebel consultant

Jagdish Chandra Sabat EXPERIENCE SUMMARY: 11+ Years Experience in s/w Development out of which 8 Years of experience in CRM Consulting using Siebel (Siebel 2000 and 7.5,7.7,8.x), Vantive, Actuate Reports (Ver. 3,4,6,7,8.x), Remedy in B2B Marketplace. 3 Years in CTI Development. Experience Involved working with Clients such as Deloitte Consulting(Spain), EDS(Italy), Telefonica(Sao paulo), AOL(Singapore), ACN...

Ideal Companies: All

Customer Service Representative

Tags for this Online Resume: technical support, customer support, microsoft outlook, level 2 support, team lead, data entry

Featured Profile

Project Coordinator

Continue career in the Project Management field and Hardware Technology.

Ideal Companies: Bank of America, HP, ADP, Thomson Reuters

Tags for this Online Resume: Project Coordinator, Service Delivery, Resource Manager, Client Relationship , Hardware Deployment

Information Technology Professional with over 22 years of experience.

Background as Desktop Support and Network Administrator; trouble shooting, workstation support, security access, and Business Continuity Planning. Skilled in customer support, internal and external communication and supporting Microsoft operating systems.

Tags for this Online Resume: Altiris, Server 2003, Server 2000, Active Directory, Business Continuity Plan, BCP, Disaster Recovery, Remote Control, Security, RIS, OS/2, Microsoft Office, Infra, patch, communicator, monitoring, upgrade, analyze, Research, tested, recommend, implement, savings, licensing, compliance, ITIL, Ghost, Dameware, oversaw, Streamline, Result, backup, permissions, confidential, awards, Novell, HP, Tetronics, Xerox, drivers, Encryption, DOS, XP, NT, wireless, TCP/IP, CSU/DSU, Ethernet, Token Ring, Arcnet, Lenovo, travel, remote, documentation, consistant, ethical, devoted