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Online Resumes with "ivr"
Clinical Research - 20 Years of Experience - Near 27517
SUMMARY Clinical Research Professional with more than 20 years experience in Phase II-IV clinical site management, regulatory compliance and monitor training for major pharmaceutical companies. Demonstrated expertise in electronic systems including CTMS, EDC, IVRS, CRF design, query management and corporate communications. Proven success in all aspects of clinical trials from study start up through close out in phase IIb-IV...
Tags for this Online Resume: Protocol, Clinical Research, Research, Audit, Training, Clinical Research Associate
Department Manager - 15 Years of Experience - Near 33025
Summary Dedicated Supply Chain manager with 15+ years of business acumen at synchronizing supply with demand and developing supply chain strategies. Moreover, in depth knowledge of all areas associated with (SCM) from logistics, import & export, inventory control, production planning, budgeting, procurement, customer service, transportation, and warehousing management. Lastly, knowledgeable in several business and logistica...
Tags for this Online Resume: Supply Chain, Business Requirements, Enterprise Requirements Planning, Inventory, Inventory management, Logistics, Management, Manufacturing, Procurement, supply chain manager
Project Manager - 20 Years of Experience - Near 30097
Proven record of achievement guiding sizeable, cross-functional programs for major information technology corporations through effective team management and implementation of targeted business solutions. Aptitude for high-level architecture and technical design for innovative IT application projects. Highly adept project manager through all stages of original concept design, team and equipment management, and final implemen...
Tags for this Online Resume: software, sdlc, Architect, Project Management, Project Manager, Senior Project Manager, Business Intelligence, Interactive Voice Response, Management, Program Manager, voip, telecommunications, avaya, crm, vendor management, managed services, unified communications, software life cycle management
Business Analyst - 4 Years of Experience - Near 07950
Summary: Senior VOIP Engineer, PM and Telecom Professional with 20 plus years experience. Avaya Expert, Solution Architect, Design, Implementation, Avaya IP Office, Presales, Support and PSTN. Developed a good grip on Avaya Products which includes Avaya Communication Manager, Avaya Aura Session Manager, Avaya System Manager, Call Center, CMS, AES and VOIP. Easily adapt to new environment and get up to speed quickly. 20 plus...
Tags for this Online Resume: Call Center, AVAYA, Cms, Servers, ESS, Messaging, Services, Technical Lead, Communications, Support, software, linux
Business Analyst - 10 Years of Experience - Near 92584
Tags for this Online Resume: Infor Workbrain, HP ALM, HP QTP, HP UFT, JAVA, SQL, BUSINESS ANALYSIS, QA, TESTING, BRD, HP ALM 11.52, HP UFT 11.52, HP Quick Test Pro 9/10/11, Selenium WebDriver 2.0, HP Quality center 9/10, Maximo, JIRA, EclipsE, IVR TESTING, CITYVIEW, MAXIMO, HTML, IBM COGNOS, ORACLE
Quality Assurance Specialist - 20 Years of Experience - Near 07436
Career Summary: QA experience in all phases of life cycle, including requirements gathering, risk analysis, project planning, scheduling, testing, defect tracking, management, and reporting. Adept at using both manual and automated testing tools to troubleshoot systems, integration, user acceptance, positive and negative, functionality, object, and regression. Strong understanding and expertise in testing the Web, Client Se...
Tags for this Online Resume: Consulting, Test, Test Scripts, Banking Industry, Full life cycle, SDLC, Applications, Tandem, Technical Lead, Triage, java, javascript, it jobs, sql, c#, c++, agile, html, software
Sales Engineer - 20 Years of Experience - Near 60192
Profile I have been in the Telecommunications field for 30 years, and the Contact Center space for 25 years. * I was technical support Engineer for Genesys platform solutions during the period where SBC Datacom sold and supported Genesys solutions. I was a Genesys Certified Engineer during that time, so implementation, database configuration, call flows and scripting problem resolution for supporting SBC deployment teams. w...
Tags for this Online Resume: Integrate, Interactive Voice Response, Speech Recognition, PBX, CENTREX MATE/PLEXAR, CALL FLOW SCRIPTING, RECORDING, WFM, VOIP Engineer, UCCX, UCCE, Cloud, Hosted
Project Manager - 20 Years of Experience - Near 75150
Tags for this Online Resume: ROI, Acquisitions, Automation, Call Center, Call Center Management, Computer Telephony Integration (CTI), Management, Mergers, Mergers and Acquisitions, Pbx, agile, html, software, IVR
Project Managers - 23 Years of Experience - Near 25402
To Whomever It May Concern, As a seasoned professional with 23 + years in project management, analysis, and account management, I am confident that the skills and experience I bring to the table are a perfect match for the position you have open at your company. With my proven history of helping companies streamline processes, improve efficiencies and complete projects under budget, I'm ready to hit the ground running and ...
Tags for this Online Resume: Procurement, Professional Services, Project Planning, Rf, Security, Services, Site Acquisition, T1, Wireless, Asynchronous Transfer Mode (ATM), Operations, Communications Plans, Project Management, Commercial, Carrier, Program Management, FTS, WITS, Networx, GSA, Federal, Govt, Salesforce, ICOMs, Remedy, Xmatters, Send Word Now, SWN, OCP, Provisioning, DSL, Contracts, contract writing, Communications, CSG, DST, DDS, Data, Agile, Scrum, Development, Java, Process, Analysis, REMs, ASR, Business Analyst, Process Analyst, Business Management, WiFi, IVR, System Design Specification, PMO, Special Projects, Writing, GPP, MIR3, GE Nav, Carco, Backgrounds, CMS, Vox, Goldwave, Gold Version, Python, PHP, OIM, LSA, EIS, Enterprise Infrastructure Solutions, LSR
Operations - 20 Years of Experience - Near 75442
SUMMARY OF QUALIFICATIONS * 30 years of experience in telecommunications and network systems, installation (turn-key), maintenance, upgrade, repair and project management. * 25 years of experience in data network installation and maintenance. * 20 years of experience in management, sales, complete project planning and installation supervision for telecom and data systems. * Fully involved in ACD / Call Center setup, rollout...
Tags for this Online Resume: AVAYA, Distribution, Infrastructure, Microsoft, Microsoft Windows, Project Planning, Security, Telephony, AT&T, SBC, Nortel, Avaya, CS 1000, Symposium, Contact Center, Call Center, IVR, Microsoft, Server
System Engineer - 20 Years of Experience - Near 94588
Summary Seasoned IT professional with experience in legacy and IP telecommunications, service management, project management, vendor management Accomplishments * Led multiple successful implementations of hosted and premise call center systems and enterprise VoIP systems * Improved service department performance for ATI as Operations Manager * Primary support for major metropolitan region on behalf of a global technology co...
Tags for this Online Resume: MACs, Pbx, Troubleshooting, Legacy, Management, Messaging, Project Management, System design, SIP, VoIP, Contact Center, IVR
Quality Assurance Specialist - 7 Years of Experience - Near 60090
Professional Summary Over 7 years of experience in the field of Software Quality Assurance testing across different domains like the capital markets, contact centers and travel. Has a rich blend of experience in Application testing, Product testing with sound knowledge in automation and test management tools. * Expert in Aspect's Advanced List Management (ALM) module with good expertise in installation, upgradation of diffe...
Tags for this Online Resume: C Programming Language, Quality Assurance, Test, Agile, Agile Methodologies, Agile methodology, Amazon Web Services, Applications, Asset Liability Management, Automation, agile
