Occupation:Quality Assurance Specialist |
Location:Wheeling, IL |
Education Level:Bachelor |
Will Relocate:YES |
Description
Professional Summary Over 7 years of experience in the field of Software Quality Assurance testing across different domains like the capital markets, contact centers and travel. Has a rich blend of experience in Application testing, Product testing with sound knowledge in automation and test management tools. * Expert in Aspect's Advanced List Management (ALM) module with good expertise in installation, upgradation of different version of ALM 7.x * Involved in the integration testing of UIP, reliability & HA related testing * Good knowledge on Aspect Product Suite of Unified IP, Unified Command and Control, Advance List Management, Aspect Quality Management, Aspect Performance Management, Aspect Work Force Management and M3 Scripting for IVR, IP based Network Inter-queues (IPNIQ) and Voxeo CXP and Prophecy * Good Knowledge about HP tools - UFT & ALM for testing desktop & web based applications * Well experienced in performing smoke, sanity, black box, integration, system, re-testing, regression, end to end, compatibility and ad-hoc testing * Expert in preparing test cases and executing them on various systems * Experience in preparing test plan, test metrics & documenting test results * Expert at analyzing test cases for feasibility to do regression testing * Preparing test scenarios for system testing * Experienced in agile methodology tools like TFS & JIRA * Familiar with the SCRM tools like Jenkins, GitHub * Good understanding in test methodologies and test automation tools * Executed automated test cases using frameworks developed on Selenium with python * Ensuring timely completion of project deliverables, meeting the specified quality norms, working closely with on-shore team towards successful test phases * Familiar with virtualization technologies (VMware, HYPER-V, CITRIX) * Good Knowledge in multi browser testing of web applications on Firefox, IE, Microsoft Edge and Chrome on operating systems like Windows * Good Knowledge on SIP concepts, configuration and testing of SIP phones (xlite) * Good knowledge in splunk & data dog tools * Expert at defect validation, tracking, logging in Clear Quest & JIRA * Adept at creating test summary reports with severity and prioritizing accordingly * Experience in resource mentoring in QA and support area * Attended bug triage calls with client and provided solutions in timely manner * Adept at problem solving skills with a strong technical background and good interpersonal skills 1. *
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