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Online Resumes with "escalations"



Improving Customer Experiences

Ideal Companies: Cox Communications, Sprint/Nextel, Bell South, Centerpoint Energy, Coca-Cola

Tags for this Online Resume: Customer Service, Account Management, Escalations, Data Entry, Team Leader, Quality, Quality Assurance, Supervisor, Collections, Call Center, Training

Joshua Kowis

Ideal Companies: Google, HP, Sony

Tags for this Online Resume: Active Directory, Windows XP, Windows 2000, Windows 2003, Oracle Discoverer, Alritis Rapid Deploy

Client focused support professional

System Support Specialist with over 7 years of experience in the IT field. Extensive experience in the business world. Excellent interpersonal and communication skills with clients and upper management Self-motivated; able to set priorities and implement decisions to meet operational deadlines. Adapt easily to new concept.

Ideal Companies: CNN, Intercontinental Hotel Group, Coca-Cola, The Weather Channel, Delta, AirTran, Turner Broadcasting

Tags for this Online Resume: Lan Admin, System Admin, IT Analyst, Support Manager, Client Support

Management Quaterback

Responsible problem solver for operational, project and staffing challenges who likes to set high standards and develop staff to be able to meets these and excel in performance of their tasks. Works to overcome possible constrains in budget and personnel resources to exceed organizational goals and requirements in a timely manner. Establishes relationships to achieve goals both internally and externally, to understa...

Ideal Companies: BMW, BNFE, Nissan, Honda, Yum Brands

Tags for this Online Resume: Manager, Director

Superior Customer Service

Self starting customer service professional. Resourceful, insightful and a team player

Ideal Companies: Customer Service

Tags for this Online Resume: Supervisory, Excellence, Customer Service

10 years operational and technical support experience

Motivated leader. Results driven, creative, compassionate, customer focused

Ideal Companies: Fortune 500, Fortune 300, Start Up

Tags for this Online Resume: Provisioning, Operation, Supervisor, Manager, Leader, Business Analysis, Customer Service

Customer Service Professional

More than 10 years of successful experience as a Customer Service Professional coupled with recognized strengths in account maintenance, problem-solving, troubleshooting, sales staff support, and planning/implementing proactive procedures and systems to avoid problems. FOCAL SKILLS  Windows 2000/XP  Microsoft Word/ Excel/ PowerPoint/ Outlook/Access  Training  Multi-tasking Skills  Highly motivated team pla...

Ideal Companies: Sprint, Verizon, Google

Tags for this Online Resume: Customer Service, Contractual review, Telecommunications, Microsoft Office, Secondary Mortgage, Government

A detail and solution oriented functional senior level analyst and project manager that is also technically savvy with 8+ years of progressive Information Technology experience in varying industries from manufacturing and distribution to aerospace and gov

I am looking for a challenging, fast-paced opportunity that will utilize the experience I've had and allow me to advance into a project management level or technical lead role.

Tags for this Online Resume: analyst, project manager, project analyst, maximo, techical lead, business intelligence, cognos, crystal, siebel analytics

Benefits Consultant

My career goal is to join a reputable organization and partner with a team of associates who focus on delivering quality service in an HR/benefits environment. My objective is to offer a future employer my professionalism, my outstanding presentation skills, my ability to handle business critical communications, and my commitment to timely execution of escalated issues. I specialize in managing compliance regarding FMLA/ST...

The Enthusiastic Problem Solver

Eager to service customers or consumers with timely accurate information while maintaining professional and courteous attitude.

Ideal Companies: Real Estate, Insurance, Transportation

Tags for this Online Resume: customer service, data entry, call center

Administrative Assistant/Office Manager

Energetic detailed oriented fast learner with excellent organizational, time management, written and oral communication skills, who excels at multi-tasking.

Ideal Companies: Any

Experienced Support Organization Manager

To obtain a management position, or position with management potential, in an organization that will allow my current skill sets to assist the company towards future revenue growth and/or cost savings

Ideal Companies: Any organization that allows opportunities for advancement over time

Tags for this Online Resume: Client Relations, Customer Service, Sales Support, Operational Management