To obtain a management position, or position with management potential, in an organization that will allow my current skill sets to assist the company towards future revenue growth and/or cost savings

COMPANY	POSITION HELD	DATES WORKED
Experian	(Confidential)	9/2002 - 12/2006
Xpedite Systems	(Confidential)	9/2001 - 6/2002
Echosphere	(Confidential)	9/1999 - 4/2001

SCHOOL	MAJOR	YEAR	DEGREE
Northern Illinois University	Operational Management	1999	Bachelor Degree

Highlights:

Experience: Experian: Manager - Sales Support; Responsible for managing a department of twelve direct reports in the support of Experian's internal partner departments and top 100 clients. Performed all tasks pertaining to the personnel including coaching, mentoring, hiring, goal setting, administration of company policy, performance reviews, as well as planning of additional training needs. Day to day activities ensured operational effectiveness and included handling of all escalated issues, answering on floor questions, developing training programs for Sales and Client base, as well as coordinating communications with all internal partners. Strategic activities included budgeting, planning/implementation of technological and procedural cost savings initiatives, and changing the scope of the department to align with company vision. Xpedite Systems Inc: Inside Sales Representative; Responsibilities included maintaining and growing existing account base through upselling new services, consultative sales, performing technical formatting of documents, training account base, and launching the fax, email, and voice broadcasts for clients. Performed all billing, collections, technical support, customer service, marketing, and sales functions. Echosphere: Account Executive; Provided account management and growth of a designated market area.Responsibilities included maintaining and growing current dealer base, adding points of distribution in the form of new dealers, working closely with other Account Executives to achieve sales objectives for the office, and maintaining the ACT database between the inside and outside sales departments. During management of designated market area, sales increased 37.3% over previous year, with 111 new dealers and 210 new points of distribution added.

Companies I like:

Any organization that allows opportunities for advancement over time

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Client Relations
• Customer Service
• Sales Support
• Operational Management

Performed all tasks pertaining to the personnel including coaching, mentoring, hiring, goal setting, administration of company policy, performance reviews, as well as planning of additional training needs. Day to day activities ensured operational effectiveness and included handling of all escalated issues, answering on floor questions, developing training programs for Sales and Client base, as well as coordinating communications with all internal partners. Strategic activities included budgeting, planning/implementation of technological and procedural cost savings initiatives, and changing the scope of the department to align with company vision.