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Online Resumes with "end user "



Help Desk Specialist

Profile * Driven Senior System Administrator specializing in healthcare industry for past 20 years vast experience in maximizing system performance and delivering quality desktop support * ITIL Foundation Certificate in IT Service Management * Twice recognized with ABCD Award (Above and Beyond Call of Duty) * Recipient of ESPRIT Award (Excellence, Service to Customers, People, Fiscal Responsibility, Initiative, and Teamwork...

Tags for this Online Resume: Microsoft Windows 8, Desktop Computer, Laptop Computer, Business Management, Management, Microsoft Windows, Microsoft Windows 95, Senior Systems Administrator, Accenture FOUNDATION, Active Directory

Application Support

Summary IT professional with over 30 years' experience supporting, developing, installing and maintaining Healthcare IT software applications. Strong analytical skills proficient with troubleshooting. Remote systems support using multiple applications Strong team player with excellent problem solving skills. Supported the Lawson/Infor MSCM module in a Trauma One Hospital. Supported both the Operating Room and Sterile Proces...

Tags for this Online Resume: Lawson, Surgical, Crystal Reports, Documentation, ESS, Firmware, Install, Inventory, Kronos, Kronos (Labor Mgmt Sys)

ERP

Summary * 13+ years of experience in Requirement analysis, Solution design, testing, implementation and production support of Oracle E-Business Suite applications. * Worked at the client locations for more than 6 years in US and APAC region - 3.5 years in US, 2 years in Japan, conducted CRP sessions for clients in Mexico * Expertise in Oracle Purchasing, iProcurement, Inventory, Order Management, AP modules of Oracle E-Busi...

Ideal Companies: Expedia, Amazon, OSI Consulting

Tags for this Online Resume: Integrate, Integration Testing, Test, Management, Project Management, Support, Gathering Requirements, Requirements Gathering, Scheduling, Documentation

Manager - 19 Years of Experience - Near 19720

Summary: Managerial * Led 9 analysts-Fashioned Helpdesk Run Book and procedural manual-attained input/review from company Incident Manager-all 9 subordinates trained in acceptable policies * Handled full Life Cycle tier 1 support for client-optimized their business and technical applications created 82 distinct procedures authored statistical reports-cultivated client growth as seen by an increase of support calls from 800 ...

Tags for this Online Resume: Management, Local Area Network, Application Support, Asset Management, Database, Information Technology, IT Management, Support, Applications, CSC, it jobs

Programmer Analyst

and INFRASTRUCTURE MANAGER Navigated the IT department through a perfect storm precipitated by the sale of the company to Granite Construction and the wholesale resignation and exit of its IT staff. Took over an environment with a failing infrastructure, total lack of documentation and numerous manual applications in need of automation. Effectively Managing Change: Documented existing systems. Defined areas of infrastructur...

Tags for this Online Resume: Infrastructure, Management, Network Management, Networking, Surgery, Surgical, Consulting, Systems Analyst, Citrix, Mba

Help Desk Specialist - 7 Years of Experience - Near 19152

Tags for this Online Resume: Apple, Apple MacIntosh, BEA WebLogic, C++ Programming Language, Complaints, Computer Associates, Desktop Computer, End-user Support, Imaging, Inventory

Database Administrator

Professional Summary * About 7+ years of IT experience with a strong background in Data warehousing projects design, development and implementation with SQL Server 2014/2012/2008 R2/2005 production QA and Development Environments . * Skilled in Data warehousing tools, Data Mapping, Unit Testing, Migration, Conversions, and Process Documentation. * Good hands-on working experience with using all kinds of SQL Server Constrain...

Tags for this Online Resume: Structured Query Language, T-SQL, Microsoft Excel, SQL Server Integration Services, SSIS, Data Warehouse, Stored Procedures, Services, ETL, Extract Transform Load Tools

Technical Writer - 20 Years of Experience - Near 20748

Summary of Senior Technical Writing Qualifications: * Reviews, analyzes and creates detailed documentation of business systems and user needs, including workflows, program functions and steps required to develop or modify programs * Creates technical documentation in simple and easy to understand verbiage * Creates documentation plans to support SharePoint document processes and oversee baselining and configuration of all v...

Tags for this Online Resume: Test, Training, User Acceptance Testing, Acceptance Testing, Audit, CMMI, Design Documents, Documentation, Graphic Design, IBM

Sales Representative - 11 Years of Experience

Summary SUMMARY A results-driven and innovative sales strategist show-casing proven success in exceeding sales objectives, territory management, business development, contract negotiations, team leadership, problem solving, and pitch development. Proactive and creative, a superb communicator who cultivates and fosters profitable work relationships while earning trust and customer loyalty. Adept at effectively achieving both...

Tags for this Online Resume: Sales, Business Development, Contract Negotiations, Development Initiatives, Distribution, Leadership, Management, Marketing Management, Marketing Support, Outside Sales

Supervisor

Summary: Highly motivated global sales, customer service and order management professional with experience in the delivery of customer success management for the international and domestic markets and supply chain. CRM SFDC Administration. Focus, committed and dedicated to provide the best Customer Care culture, export/import regulations, Bilingual, Spanish-English. Professional business experience working with various Glob...

Tags for this Online Resume: Inside Sales, International Operations, Planning, Sales, Customer Service, 5S, Bentley, Bilingual, Billing, Compensation

Quality Assurance Specialist

Experienced with Web API testing. * Executing manual test cases before every release in sanity testing, regression testing and smoke testing. * Reporting the bugs in a very clear manner in bug tracking tools and expertise in dealing with different bug tracking systems. * Actively participated in Status reporting meetings, and interacted with Development team to discuss the technical issues. * Handled Device testing before a...

Tags for this Online Resume: Test, Automation, Its, Test Cases, IBM, Integrate, Macro (Predefined Code), Microsoft Excel, Microsoft Windows, Operating Systems

Manager - 8 Years of Experience - Near 72762

SUMMARY Technology Development Project Manager, Systems-Business Analyst, Master Software Trainer-Facilitator, and IT Governance Manager with a proven track record in systems analysis, integration, conversion, implementation, management, solutions, and training, as well as change management, account management, vendor relationship management, data analysis, data management, marketing operations, end-user support. Especially...

Ideal Companies: Amazon, Aprimo

Tags for this Online Resume: Change Management, Facilitator, Process Improvements, Systems Analyst, Forecast, Business Analysis, Planning, Billing, Customer Service, Order Processing