SUMMARY Technology Development Project Manager, Systems-Business Analyst, Master Software Trainer-Facilitator, and IT Governance Manager with a proven track record in systems analysis, integration, conversion, implementation, management, solutions, and training, as well as change management, account management, vendor relationship management, data analysis, data management, marketing operations, end-user support. Especially gifted technology translator (programmer to end user and reverse). Persuasive negotiator who excels at communication, building relationships, guiding collaboration, and gaining consensus among stakeholders to achieve measurable results. Also, proficient at root cause analysis, strategic planning and business process improvement, and can empower your organization to exceed goals and maximize capacities. KEY ACCOMPLISHMENTS * Designed and implemented automated media planning - purchase review system, saving in excess of $20MM. * Led continuous process improvement by identifying, assessing, defining, and implementing end-to-end stage-gate process for marketing campaigns and assets to enable reporting and capacity management, reducing timelines by 70%. * Developed critically needed automated accounting process to implement financial controls, resulting in dramatic reduction of errors, duplicate payments and enabling financial reporting of marketing campaigns, saving more than $25MM. * Brought current technology for external, online file-sharing and content management to enable internal/external collaboration and review of marketing assets, resulting in a 60% total reduction of resources and errors. The tool was ultimately adopted corporately for full global use. * Developed digital asset management system, allowing assets to be shared across the global organization, streamlining processes, increasing efficiencies, and production timelines by 50%.

Highlights:

Companies I like:

Amazon, Aprimo

• Change Management
• Facilitator
• Process Improvements
• Systems Analyst
• Forecast
• Business Analysis
• Planning
• Billing
• Customer Service
• Order Processing