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Online Resumes with "customer escalations"



Dispatcher, Houston

I'm interested in working for a company in which I can grow. I have experience in working with customer escalation as well as dispatching. Also I have great leadership skills and would possibly like to pursue a manager or supervisor position

ITT Technical InstituteStudent looking for career change

Looking for challenges in networking or administration of networks. Earned Associates Degree in Computer Network Systems November 2009, working toward Bachelor's in Information Systems Security, Fall 2012. Desire a move from entry-level to Contributor.

Ideal Companies: TimeWarner Cable, Cincinnati Bell, AT&T

Tags for this Online Resume: hotel night auditor, accurate cash handling, cashier experience, excellent student, call center, supervisor, home networking

Technical Project Manager

Prefer software project management jobs

Ideal Companies: IT/Software, Financial, Insurance, Telecomm

Tags for this Online Resume: Technical Project Manager, PMP, Six Sigma Black Belt, Java, J2EE

Self-starter with a positive energetic attitude, strong verbal and written communication skills

Self-starter with a positive energetic attitude, strong verbal and written communication skills. Possess excellent customer service, leadership, problem solving, and multitasking skills along with computer experience in hardware, software, installation and maintenance to provide IT solution for peers and customers in a fast paced, detail oriented environment. Extensive experience in the operation and management of Call Cent...

Tags for this Online Resume: technical, support, helpdesk, customer, service, xml, windows, desktop, internet, remedy

Customer Service Guru

My objective is to obtain a challenging position which will utilize my various skills. I am looking for a position working with Customers, either Internal or External.

Ideal Companies: Windstream, Sprint, AT&T, Verizon, any call center

Tags for this Online Resume: Computer Expert, Problem Solver, Microsoft Office, Supervisor, Telecommunicatons, Help Desk, Trainer

Experienced Manager

Detail oriented, motivated, energetic, outgoing, adaptive

Ideal Companies: Honda, Gibson, Numark

Excellence in Customer Care & Billing

I have had experience with trade shows, setting up trade shows, floor sales, phone sales, & customer service. I have strong people skills. I am computer literate & have strong communication skills. I have received my BASA/FASA certification, so have had a full background check. I adapt easily & am a quick learner.

Ideal Companies: My ideal company is one that offers advancement opportunities, benefits, and a competitive pay scale.

Tags for this Online Resume: sales, telemarketing, management training opportunity, career advancement, billing specialist, troubleshooting, analytical

Networking and Telecommunications Engineering Executive

Lead engineering innovation & execution through building excellent teams

Tags for this Online Resume: Networking product design and delivery, Engineering & Technology feasibility & risk assessment, PCB board design, Advanced silicon, ASIC & semiconductors, Advanced optics, longhaul & metro, DWDM, IP-over-DWDM, OTN (G.709), 10G & 100G Ethernet, Sonet, SDH, Packet over SONET/SDH (POS), Product sustaining operations, Customer interfacing, Customer Escalations, Quality monitoring & improvement, Failure and root cause analysis, Manufacturing oversight - linestop, EOL, Offshore development & sustaining operations, Engineering operations, Budget and headcount management, Return on investment (ROI) analysis, Program headcount, budget & schedule estimation, Product portfolio analysis and management, program management, Team building and motivation, People and performance management, International management, Employee retention

The Perfect Employee

I am hard worker and very responsible. I like to be proud of what I'm doing demanding from myself the best performance to achieve my own satisfaction.

Ideal Companies: Google, America First Home, Human Resources, OUC, Bellsouth (Residential.

Tags for this Online Resume: Executive/Administrative Assistant, Human Resources Assistant

Customer Service Supervisor

Professional Objective To obtain a Supervisory / Management position––that will capitalize on my experience in Human Resources Administration as well as on my strengths and interests in the following areas: • Contributing to Overall Success of Operational Efficiencies • Ensuring Compliance with FMLA, EEOC, ADA, Sexual Harassment, and Workman’s Comp, Unemployment and other Related Human Resources Regulations and Legal Iss...

Tags for this Online Resume: payroll, HR, training/developing direct reports, customer escalations, facilitating team meetings, call center metrics

strong willed

High energy with exceptional leadership skills. Very loyal.

Ideal Companies: Verizone, AT&T

Featured Profile

Sr Manager of Customer Operations

Lead front-line call center agents, lead customer service agents and supervisors handling inbound calls while working in a Virtual Call Center, which includes responsibilities for sales, service and customer retention throughout the company; have hired, trained, coached, mentored and monitored agents and supervisors for success in sales and customer service; have conducted semi-annual performance evaluations in addition to ...

Ideal Companies: Telecommunications; call centers; GE

Tags for this Online Resume: Leader, Awarded