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Valerie M

strong willed

Occupation:

Customer Service Manager

Location:

Philadelphia, PA

Education Level:

Associate

Will Relocate:

No

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High energy with exceptional leadership skills. Very loyal.

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COMPANY POSITION HELD DATES WORKED

Tmobile (Confidential) 2/1999 - 4/2007
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SCHOOL MAJOR YEAR DEGREE

Kankakee community college business management 1991 Associate Degree
Kankakee community college business management 1991 Associate Degree
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Highlights:

2138 S. 65th St. Philadelphia, PA 19139 Phone 267-701-1002 E-mail masonvalerie@yahoo.com Valerie Mason Objective To obtain an entry level position that utilizes my business skills. Education [ 1988-1991 ] Kankakee University Chicago, IL Associates degree in Business Management [ 1984- 2988 ] Sullivan High School Chicago, IL Work experience [ 1999-2007 ] T-Mobile Allentown, PA CSR Technician Assist customer with technical difficulties Assisted international corporate customers Escalated queue Quality control Billing Customer Service [ 1993-1999 ] Perma-Seal North Hampton, PA Sales Manager Organized sales leads Projected and obtained company quotas Professional development Facilitated staff meetings Developed and presented reports to the CEO Tracked and analyzed sales and inventory Field sales Summary of qualifications Excel in high pressure environment Learn and adapt to change quickly Microsoft business software Word processing Spread sheet processing Presentation development Customer service Management Sales

Companies I like:

Verizone, AT&T

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CollapseResponsibilities

reports working international computer based sales customer service
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