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Online Resumes with "contact center manager"
Customer Experience Executive - 35+ years experience - Connecticut
I am a Customer Experience expert with 35+ years experience managing and consulting in all industries. Extensive experience and success helping clients go from "Good to Great" in the provision of Customer Service, increasing customer and employee satisfaction, retention, ROI, and bottom line growth. Significant expertise in interpersonal skills and working with all levels within an organization, from front line employees ...
Ideal Companies: Any company dedicated to providing excellent Customer Service
Tags for this Online Resume: Connecticut, Customer Experience, Consulting, Contact Center, Customer Service training, Customer Satisfaction Research Analysis, Customer Service Management, Contact Center Management, Customer Satisfaction improvement, Customer Satisfaction Analysis, Employee Satisfaction Analysis and improvement, Leadership Development, Cultural definition and realignment, Process improvement, ACD technology, Client satisfaction
Customer Service Manager
Tags for this Online Resume: Inbound/Outbound Customer Service Contact Center Management, B to C & B to B Telephone/Internet Sales, Quality Assurance, Operations & Administration, Training Programs, Project Management
Application Support
Tags for this Online Resume: Contact Center manager, General Manager, Regional manager, IT Manager, Project Manager, Quality Assurance Manager
Customer Service Manager - 15 Years of Experience - Near 53024
Ambitious Contact Center Manager with 15+ years of management and leadership experience. Has a proven record of advancing within an organization. Manages B2B sales and customer service via multiple channels: telephone, chat, e-commerce, email and EDI with a strong focus on customer satisfaction and retention.
Tags for this Online Resume: Coach, Change Management, Teamwork, Sales, Customer Service, Customer Satisfaction, Process Improvement, Motivating
COO / VP / Director for Operations / Site Director - Contact Center BPO - 12 years experience
A no-nonsense Contact Center Executive who has over 12+ years experience in the industry in his belt, who has a rich tradition of not only meeting client and customer expectation s but exceeding them. Possesses the innate ability to spot and polish potential talents, he is often regarded as a visionary in recruitment – often finding ‘diamonds in the rough’. In his own team, he is the driver – but with a twist. He runs the...
Tags for this Online Resume: Operations Management, Client Relations, Business Development, Contact Center Management, Performance Management, Six Sigma, Lean
IT Business Systems Analyst - 20 Years of Experience - Near 95356
I'm looking to provide experience & valued analysis, advice and management of IT Business Systems in the medium to large corporate IT environment.
Ideal Companies: Save Mart, Gallo, Delicato Vinyards
Tags for this Online Resume: Information Technology, IT Program Management, IT Business Analysis, Telecomunications, Data Center, IT Infrastucture, Remote Access, Audits, Cost / Benefit Analysis, Expense Control, Financial Analysis, Strategic Planning, Process Improvement, Needs Assessment, IT Infrastructure / Design, IT Strategy, Outsourcing, Project Management, Deployment / Migrations, Business Development, Negotiations, Account Management, Vendor Relations, Cost Reduction, Risk Management, Strategic Sourcing, Program Management, Lifecycle Management
Customer Service Manager - 12 Years of Experience - Near 60133
Qualified Contact Center Manager offering a record of successful job performance, proven problem solving ability and experience developing and implementing innovative solutions. Experienced in directing a contact center consisting of 15-60 employees.
Customer Service Manager
Tags for this Online Resume: Call Center Manager, Customer Service Manager, Contact Center Manager, Operations Manager
Operations, Los Angeles
Tags for this Online Resume: Telecom, Analyst, Contact Center Management, Operations, Client, Customer Support, Cisco
Senior Manager, Functional Excellence - 20 Years of Experience - Near 78253
Tags for this Online Resume: Exceptional People Skills, Contact Center Management, Sales Process, Sales Management, Employee Engagement, Vendor Management, Performance Management, Project Management
Senior Executive Contact Center Manager of Sales Customer Service Operations CERTIFIED
Manager - 20 Years of Experience - Near 77433
Technically sophisticated, customer-centric, and dedicated Contact Center professional, equipped with more than 20 years of experience in Technical Support Management and Contact Center Management including Healthcare Contact Center, IT Client Services, Corporate Help Desk, Desktop Support, and Training and Development. Expertise includes establishing contact centers, internal help desks, and providing technical support to ...
Tags for this Online Resume: Customer Care Manager, Client Services Manager, CalL Center Manager, Director, Manager, Customer Care Managment, Operations Manager, Organizational Development, IT Manager, Management
