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Online Resumes with "calls"



Technical Support Dallas

Accomplished senior technical analyst with 17 years experience in IT Support, leadership/management, solution delivery, technical troubleshooting and software/hardware repair. Assisted in the implementation of the E-Commerce support team. Created SLAs which lead to first call resolution 80% of the time. Implemented the process for 2nd and 3rd level escalations. Provided high level of support for E-Commerce support team w...

RN, Certified Nurse Operating Room (CNOR)

RN with 20 plus years of experience desiring work in clinic or ambulatory setting with no call.

Tags for this Online Resume: Registered Nurse, OR experience

Joseph Kennedy IT Professional

Dear Sir/Madam, Thanks for getting in touch! I am available and am interested in new opportunities. Currently, I am looking for a long term contract or a contract to perm position. I have extensive experience as an Application Developer/Project Leader and as a DB2 DBA. I think that I would be excellent in a Data Analyst role. My specialty is on multiple Tier platforms and IBM Mainframes. Attached is a current copy o...

Featured Profile

"Special Education English Teacher, Call Center Supervisor, Quality Analyst" Charlotte, N.C. area

Accounting Clerk

Process Improvement, Project Management, IT Consulting, Wireline/Wireless Specialist

• Twelve years of experience in full life cycle (SDLC) Project Management & Process Improvement within the technology and telecommunications industries. Specializing in CRM, Customer Care, CTI, Quality Assurance, Workflow analysis, technical Call Center Strategies and IT Methodologies. • Extensive background in managing teams and implementing projects workflow processes, voice solutions, web portal interfaces, network te...

Ideal Companies: Technology Companies, Consulting Firms, Telecommunication

Tags for this Online Resume: Process Improvement, IT Consulting, Customer Service Director, Business Development, Call Center Management, Sales Engineer

Database Marketing - Call Center Management - SAS - SQL - Analysis

Successfully solve challenging business problems to significantly improve profitability for employers/clients.

Tags for this Online Resume: SAS, SQL, Programmer, Analyst

Proven Success

Hands-on strategist with over 20 years of professional sales and management experience in start-up ventures, P&L responsibility, strategic business planning, product development and management. Expertise developed with major industry leaders. Demonstrated ability to manage multiple priorities. Exceptional interpersonal skills, articulate and persuasive in written and verbal presentations. Proven track record of exceeding...

Ideal Companies: GE, Toyota, 3M Apple, Cisco, IBM

Tags for this Online Resume: Marketing, Product Management, Sales Management

Hospitality and Event Sales Management

I’ve recently returned to the Kansas City area to be near family. The past seven years have been spent on a small island off the Northern coast of Honduras where I, along with several business partners, purchased raw land, developed and now operate a successful scuba resort and spa. As part of the onsite management team for a remote destination, I oversaw the day to day operations of the resort as well as managed sales an...

Tags for this Online Resume: Paralegal, Insurance Investigator, Legal Research, Legal Assistant, Fraud Investigator, Legal Administrator, hospitality management, logistics manager, event sales, event planner, hospitality sales, event planning, event management, hospitality executive, hospitality events, event, event coordinator

Featured Profile

Decision Making Manager

I offer a strong background developing and managing remote support for client software and hardware and IT sales efforts. This includes directing the QA processes for software updates. Creating and managing SLA and client retention. Over the last 15 years I have managed many teams involved in client installations, QA software releases, and remote client support. For Micros Systems, I led teams with more than 60 members ...

Ideal Companies: computer

Tags for this Online Resume: Manager of Customer Service, Account Manager