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Online Resumes with "call centers customer service"
Financial Manager - 15 Years of Experience - Near 89122
SUMMARY Mortgage servicing executive, consultant, and mortgage loan originator, specializing in non-performing assets, regulatory compliance and loan administration. Significant experience implementing and managing mortgage servicing best practices to comply with GSE, CFPB, and National Mortgage Settlement. Dedicated to exceptional Call Center Customer Service and Resolution. Leadership strengths include talent acquisition ...
Tags for this Online Resume: Call Center, ACH, Customer Service, Engineering, High Net Worth, Insurance, Interactive Voice Response, Management, Monitoring, Planning
Supply Chain Manager - 8 Years of Experience - Near 68116
PROFILE * 10+ years experience in Management/Operations Supervision * 13+ years experience in Call Center/Customer Service/Tech Support * 12+ years in Sales/Up Sales/Soft Touch Campaigns KEY QUALIFICATIONS * Communicator * Leader * Mediator Problem Solver * Relationship Builder * Website development
Tags for this Online Resume: Management, P&L, Schedule Management, Consulting, Support, Accounts Payable, Accounts Receivable, Call Center, Customer Relationship Management, Forecasting
Customer Service Supervisor - 15 Years of Experience - Near 77002
SUMMARY: Self-starter professional with extensive experience in call center/customer service. Highly competent in office procedures and executive support. Strong customer service and problem-solving skills, proven ability to communicate with diverse individuals. Organized and efficient with strong communication skills and the ability to manage multiple tasks in a fast-pace environment. SAP INDEPENDENCE CAP CRM SHARE POINT P...
Tags for this Online Resume: Retail, Compensation, Policies and Procedures, Airlines, sheets, Back Office, Call Center, Documentation, Payroll, Quality Assurance, customer service, call center, customer service representative
Manager - 20 Years of Experience - Near 77083
AREAS OF EXPERTISE *Administrative Reporting *Budget Management *Staff Scheduling *Change Management *Coaching and Development *Team and Relationship Building *Credit and Collections *Customer Sales Call Centers *Customer Service Call Centers *Inbound/Outbound Call Centers *Employee Relations *Risk Management *Hiring/Termination *Labor Relations *Training - New Hire, Continuous *Work Force Management
Tags for this Online Resume: management, manager, Call Center, Customer Service, Change Management, Coaching, Back Office, Billing, operations manager
Customer Service Supervisor - 20 Years of Experience - Near 30045
Demonstrate and expand my ability by executing skills gained and developed throughout my career.
Tags for this Online Resume: Account Manager, Microsoft Internet Explorer, Security, Customer Service, HR, Human Resources, Business Plan, Retail, customer service representative, call center, customer service
Customer Service Manager - 20 Years of Experience - Near 75146
Summary I am an extremely competent, results-oriented business professional, with twenty years in customer service, sales, and technical support and mortgage industries. Twelve years of managerial experience in call center organizations with up to five hundred seats, which included inbound, outbound, collections and customer service. Promoted six times in six years due to the ability to quickly assess call center operations...
Tags for this Online Resume: Call Center, Customer Service, PeopleSoft, Sales, Training, Call Center Management, Management, Insurance, Services, Analytical Skills, customer service, call center, sales, brand ambassador
Director - 20 Years of Experience - Near 85254
SUMMARY * Proven leader with multiple global/regional direct reports. Experienced in Strategic Sourcing, Transformational Projects, Vendor Governance, Third Party Risk Management and Compliance, Organizational Structure and Realignment, Mentoring and Development * Category Sourcing and Vendor Management with over 20 years' experience in multiple categories including IT Infrastructure, Technology, IT Consulting, Professional...
Tags for this Online Resume: Infrastructure, Procurement, Telecommunications, Consulting, Information Technology, Leadership, Management, Sourcing, Compliance, HR
Customer Service Manager - 17 Years of Experience - Near 45044
Director, Call Center Operations * Planned, organized, directed and coordinated all department activities for centralized scheduling and the off-site messaging function for seven medical center locations. * Lead and directed a 166 seat call center, answering 1.2 million calls annually. Scheduled 863,000 patient appointments. * Enforced the Valid License Action Plan submitted for insurance services clients are in place in th...
Ideal Companies: Anthem, Humana Companies with a need for call center expertise.
Tags for this Online Resume: Customer Service, Automatic Call Distribution, Interactive Voice Response, Call Center Management, Staff Training and Development, Online Systems Implementation, call center, customer service, Training, Scheduling, Customer Service training
Production Manager - 15 Years of Experience - Near 32803
Professional with a strong operational experience within the pharmaceutical industry. Vast knowledge of manufacturing operations including manufacturing packaging inventory systems engineering maintenance systems auditing process improvements (Lean) technology transfer for new products validations qualifications and facilities modifications/construction project management. Certified Project Management Professional. Trainer ...
Tags for this Online Resume: Manufacturing, Management, Project Management, Project Manager, Audit, Complaints, Customer Accounts, Pharmaceutical, Microsoft, Microsoft Project, "project management", manufacturing
Call Center, Customer Service and HR 23 years Experience
Summary Dedicated Assistant Customer Service Manager with 20+ years of experience in small and large Call Centers of all industries. Consistently achieving record-high customer satisfaction rankings, improvements to the bottom line and turnaround of underperforming operations. Respected builder and leader of customer-focused teams instill a shared, enthusiastic commitment to customer service as a key driver of company goal ...
Tags for this Online Resume: Accruals, Customer Service, Call Center, Compensation, Management, Policies and Procedures, ADA, Ada Programming Language, Complaints, Payroll
Vice President
PROFESSIONAL SUMMARY I am a high impact sales and marketing catalyst focused on corporate revenue and profit growth. I have won numerous awards for developing, implementing, and growing new and existing business solutions that deliver outstanding financial results. I am highly skilled in all facets of sales management, "C-level" solution selling, and client acquisition, optimization, and retention. I provide a comprehensive...
Tags for this Online Resume: Consumer Electronics, Electronics, P&L, Retail, Retail Sales, Sales, Call Center, Insurance, Account Management, Airlines
Manager
QUALIFICATIONS PROFILE Dedicated, forward-thinking professional with 20+ years of proven and verifiable experience in Account Management and Customer relations. Proven ability to develop and cultivate new business while carrying out the necessary initiatives to increase sales, improve customer service and retain staff. Consistently meets and exceeds all statistical requirements while establishing ongoing relationships and i...
Tags for this Online Resume: Call Center, Cisco, Complaints, Corrective Actions, Customer Service, Documentation, HR, Human Resources, Microsoft, Microsoft Office
