SUMMARY: Self-starter professional with extensive experience in call center/customer service. Highly competent in office procedures and executive support. Strong customer service and problem-solving skills, proven ability to communicate with diverse individuals. Organized and efficient with strong communication skills and the ability to manage multiple tasks in a fast-pace environment. SAP INDEPENDENCE CAP CRM SHARE POINT PROBLEM SOLVING STAFF TRAINING EMAIL INTERNET 10-Key (touch) TYPE 45 (wpm)

Highlights:

• Retail
• Compensation
• Policies and Procedures
• Airlines
• sheets
• Back Office
• Call Center
• Documentation
• Payroll
• Quality Assurance
• customer service
• call center
• customer service representative