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Online Resumes with "call center operations "



Project Manager - 10 Years of Experience

EXECUTIVE PROFILE Both PMP - and ITIL-certified a highly accomplished, Program/Project Management (PMO) professional with over 20 years progressively responsible client-facing service delivery, consulting experience, the past 10 on Medicare projects supporting the 1-800 Medicare enterprise SDLC and IT Service Delivery for the Centers for Medicare and Medicaid Services (CMS). A proven, motivated self-starter, with demonstrat...

Tags for this Online Resume: Management, Coding, Medicare, Scheduling, Support, Call Center, Health Insurance, Insurance, Insurance Claims, Monitoring, Program/Project Manager, Program Manager, Operations Manager

Featured Profile

Highly Motivated & Award Winning Leader of People and Business

A professional environment with a focus not only on the bottom line of profitability but that of "employee growth & success" believing in a philosophy of PEOPLE FIRST with the understanding that their success becomes the Companies success. Creating the environment of "ownership" from the ground up ... Each one Teach one!! BUILDING BUSINESS THRU PEOPLE!

Ideal Companies: Telecom, Cable, Satellite, Healthcare, Utilities, Contact Call Center Companies

Tags for this Online Resume: Sales Director, Service Director, Strategic Planning, Operations, Budgeting, Sales, Client Relations, Quality Assurance, Staffing, Staff Development

Customer Service Supervisor - 0 Years of Experience

Affiliate Broker TN License # 291250 Keller Williams Realty Current position * Set and managed appointments to show homes to prospective clients dealt Personally with lenders home inspectors pest control operators escrow companies and the like to ensure that all terms and conditions of purchase agreement were met before closing * Experienced with legal matters related to the real estate sales process * Generated lists of pr...

Tags for this Online Resume: Call Center, Quality Assurance, Team Lead, Test, Adobe, Adobe Photoshop, Customer Relationship Management, Legal, Management, Microsoft

Featured Profile

Customer Service Manager - 20 Years of Experience - Near 75010

* Outgoing, personable communicator with strong ability to build rapport and achieve results with Clients, Vendors, and Colleagues of all backgrounds. Solid documentation, training, and public speaking skills. * Analytical, organized and productive, working smart to ensure quality completion of complex, deadline-driven projects and special events. * Trained and experienced in total Call Center Management. Key strengths inc...

Tags for this Online Resume: Training, AVAYA, Remedy, ACD, Automatic Call Distribution, Call Center, Recruiting, Retail, Troubleshooting, Distribution

Sales Manager

Tags for this Online Resume: Banking Industry, Business Development, Consumer Lending, Corporate banking, Documentation, Management, Retail, Wealth Management, Compliance, Collection

Home Health Aide - 0 Years of Experience

Customer Service Complaint Handling & Resolution Customer Satisfaction Enhancement Call-Center Operations People Management Excellent interpersonal communication skills Retail Operations Professional phone manner Teambuilding & Training Order Fulfillment

Tags for this Online Resume: Food Service, Purchasing, Complaints, Communication Skills, Corel Wordperfect, Customer Service, Management, Microsoft, Microsoft Excel, Microsoft Office

Director

Tags for this Online Resume: Database, Public Health, Quality, Quality Assurance, Quality Control, Six Sigma Quality, Test, Training, Call Center, Engineering

Featured Profile

Experienced and Highly Successful Customer and Sales Service Manager

Highly Successful Customer Service and Sales Manager. Results oriented team player. Developed and lead large and small diverse, highly successful inside and outside Customer Service and Sales Contact Centers, including ordering, billing, collections and support teams. Developed and managed a full spectrum of residential, commercial/industrial and marketing programs, products and services.

Customer Service Manager - 20 Years of Experience - Near 95340

Customer Care Management * Team Leader/Motivator * Quality Assurance Evaluator

Tags for this Online Resume: Chip Scale Packaging (CSP), Csp, Customer Service, Inventory, Management, Policies and Procedures, Quality Assurance, Test, Call Center, Interactive Voice Response

Sales Manager - 20 Years of Experience - Near 41042

Tags for this Online Resume: Account Management, Management, Advertising, Automotive, Call Center, Cisco, Customer Relationship Management, Integrate, Inventory, Logistics

Featured Profile

Application Support - 15 Years of Experience - Near 28012

Technically astute application support analyst with extensive experience supporting enterprise-wide applications and infrastructure for global financial companies. • Advanced expertise in IT Incident and Problem management, continuity planning, call center operations, and 2nd-level technical support. • Hands-on experience with all phases of software development lifecycle, from concept development to UAT testing, impleme...

Ideal Companies: Bank of America, Wells Fargo, Ally Bank

Tags for this Online Resume: Banking Industry, Real Estate, Compliance, Desktop Computer, Remedy, Development Initiatives, Management, System Testing, Test, Appraisals

Featured Profile

Sales Manager - 20 Years of Experience - Near 80231

Executive with strong sales, negotiation, business development and account management skills. Successful record of achieving aggressive revenue and customer growth goals. Recognized for an outstanding consultative sales approach leading to new and expanded business relationships with key clients. Effective team builder with the ability to recruit and inspire highly motivated teams to achieve record results.

Ideal Companies: sales management, denver focus/ open

Tags for this Online Resume: broadband, Business Development, Call Center, Outsourcing, Retention, Security, Video, Budgeting, Operating Budget, sales, business development, account manager, marketing