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Online Resumes with "Workforce management"
Call Center Manager in Healthcare Industry - 20 years experience - Ventura County
Passionate Call Center Manager looking for an opportunity to increase quality, lower employee turnover, and utilize my 20 plus years of experience within WellPoint Health Networks.
Tags for this Online Resume: Multi-site Operations, Performance Management, Call Center Management, Process Improvement, Workforce Management, Vendor Management
Operations/Business Development Executive
High-energy and successful Senior Level Operations and Business Development leader with a demonstrated track record of leading aggressive market penetration, channel development, and client relations’ strategies to deliver superior sales, revenue and profitability results. Deep understanding of market intelligence, competitive positioning and new product development activities that impact sales success in a fluid industry. ...
Ideal Companies: AT&T, Hilton Worldwide, TEKsystems, SAP, Salesforce, SYKES, Nike, Apple, Google,
Tags for this Online Resume: Ecommerce, Call Centers, Omni Channel, 80/20, Change Leadership, Talent Management, Financial Acumen, Building Strategic Relations, Achieving Market Growth, Collaboration, Influence, Negotiations, Strategic Orientation, Team Leadership, Research/Analysis, Employee/Organizational Development, Quality Assurance, Safety, Interpersonal Relations, Client/Customer Impact, Diversity Awareness, Communication, Market Knowledge, Financial Analysis, Metrics/KPIs, Budgeting, EBITDA, Presentations, CRMs, Cross-Functional Collaboration, Turnarounds, Vice President, Sales, Operations, Six Sigma, COPC
Customer Service Manager
I, Robin Collins, have demonstrated characteristics of being assertive, organized, analytical and committed to establishing goal objectives that are delivered timely and accurately. I accomplish this through my personal commitment to prioritize and motivate personnel through team building and effective communication. I work best under pressure but will not be left idle I am a seeker of work to find the next task to take on ...
Tags for this Online Resume: Microsoft Exchange, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Scheduling, Web, Web Technologies, Workforce Management, Forecasting
Application Support - 12 Years of Experience - Near 08817
SUMMARY Experienced Lead Engineer in Healthcare Insurance, Workforce Management, Call Recording, Contact Center Technologies, Desktop Application testing and certification processes, Security Protocols, Policies and Access Control and Call Center Operations. Led the implementation of key Contact Center tools like IEX and Aspect Workforce Optimization (WFO) technology, NICE and Verint 100% call recording/quality monitoring p...
Tags for this Online Resume: Infrastructure, Web, Application Support, AVAYA, Cms, Support, Voice, Call Center, Desktop Applications, Desktop Computer
Project Manager - 13 Years of Experience - Near 75034
Summary Team Project Leader with extensive experience and solid reputation for identifying, aligning, and motivating people to exceed development and company strategic goals. Drove the strategic vision, discovery, design, development, and implementation of new and enhanced applications. Responsible for workforce management and development to include annual 15+ million capital budget development, allocation and analysis. - S...
Tags for this Online Resume: Strategic, Project Management, Project Manager, Management, Portfolio Management, Procurement, Project Management Office, Software, Project Team Lead, Team Lead, SDLC, Agile, Waterfall, MS Project, Project Planning, Project Scheduling, KPI
Director of Human Resources
Tags for this Online Resume: Human Resources, Talent Acquisition, Compliance, Employee Relations, Employment Law, Benefits Administration, Compensation Planning, Workforce Management, Strategic Planning, Certified Executive Coach, Training and Development, Denver Metro Area, HRIS Superuser
Director - 18 Years of Experience - Near 93711
COVER LETTER: Hello, I graduated with honors, with a Bachelor's degree in Business Administration, along with exceptional Vice President, Executive Director, Hospitality and Leadership, General Management, Human Resources, Project Management and overall Business Management academics, experience and knowledge. A dynamic and growth oriented individual with excellent and proven overall business P&L and finance experience and m...
Tags for this Online Resume: Santa Barbara, Ventura, Business Management, Leadership, Organizational Management, Quality Assurance, Employee Relations, Financials, P&L NOI
System Engineer - 7 Years of Experience
Professional Summary: * 8 years of strong and progressive experience in the server installation and administration of Ubuntu, Red Hat Linux, Centos, OEL, SUSE Linux, Fedora, on various Hardware Platforms. * Expertise in AWS, experience in implementing new AWS instances and working with EBS and S3 storage, IAM. * Having sound knowledge in Configuration management tools Ansible, Chef, SaltStack, Puppet and Maven. * Write Terr...
Tags for this Online Resume: Linux, Servers, Automation, Management, Redhat, Veritas, Troubleshooting, Veritas File System, Python Programming Language, Sun Solaris Operating System
Sales executive who knows how to build, manage and successfully drive business development and sales organizations - 15 Years of Experience - Near 97229
Business development expert seeking an opportunity to build out new and existing markets with companies that bring unique value to the market. Ideally it is an opportunity that will allow me to leverage my extensive experience in creating successful go-to-market strategies focused on building sales channels that include B2B, B2C and VARS. The organizational desire to build a strong, positive and dynamic culture focused on d...
Ideal Companies: Cambia, United Health Care, Optum, Nike, CBRE, Amazon, Lockton, HUB, BambooHR, LimeAde, Socrates, HealthWise, Agrium, WebMD, Propeller, REI, Orvis,
Tags for this Online Resume: National account sales, Employee benefits and insurance, New business development, Profitability Improvement, Acquisitions, Go-to-market strategy, Sales support, Healthcare, Performance optimization, Joint venture and alliances, Consensus building & teaming, Multi-site operations, Crisis management, Budgeting & finance, Decision-making, Forecasting, Go to market strategy, National accounts, Product marketing, Joint ventures and alliances, Negotiation and diplomacy, Marketing, Consensus building and team building, Leadership, Sales coaching, Sales, Process, Analytical ability, Initiative, Client engagement, Compensation planning
Customer Service Manager - 10 Years of Experience - Near 26726
Be part of an organization that offers professional development and interesting managerial challenges. One that mentors and leads everyone to become more than they think possible. Strives to make sure all levels of a team are well informed, while also guiding them on the pathway to advancement.
Tags for this Online Resume: Management, Call Center, Customer Relationship Management, Interactive Voice Response, Training, Workforce Management, Aquisition Call Center Integration, PBX, Troubleshooting, P&L Creation and Responsibility, Change Oriented, Policy/SOP Creation
Financial Analyst - 4 Years of Experience - Near 19063
Areas of Expertise * Predictive Analytics * Modeling * Big Data * Software Solutions * Advanced Excel, SAP, Oracle, Essbase, BI, etc. skills * Financial Management/Analysis * Budgeting * Capital/ Financial Planning * Workforce Management * Inventory Management * Strategic Planning * Training/Development/Mentoring * Change Management * Executive Presentations * RFP's western new york Optimized and distilled data analyses to ...
Tags for this Online Resume: Forecasting, Business Intelligence, Change Management, Data Analysis, Engineering, Forecast, Microsoft Change Management, Process Engineering, Retail, Variance Analysis
Software Engineer - 18 Years of Experience - Near 98012
SAP Techno-Functional Architect with overall 20+ years of experience 16 years over all SAP Experience. * Proven experience as Functional, Technical Architect and Programmer in SAP for 16 years. * Worked on the SAP across 24 projects including 6 full life cycle projects, 3 Upgrades, 3 support projects and remaining enhancements projects. * Proven experience in delivering End to end SAP NetWeaver solutions architecture, analy...
Tags for this Online Resume: IDoc (Intermediate Document), Order Management, Customer Relationship Management, Integrate, EDI, Electronic Data Interchange, Forecast, Java Programming Language, Performance Tuning, SAN (Storage Area Network)
