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Online Resumes with "Workforce Management "
Manager - 20 Years of Experience
I am looking for an opportunity that will utilize my strong management, planning, and logistics skills. I enjoy using my analytical skills to identify areas for process improvement and welcome the challenge of making an operation and its value chain better and leaner by implementing a continuous improvement culture to the workforce and management team. I believe that with my communication skill and ability to mentor and coa...
Tags for this Online Resume: Payroll, HR, Human Resources, Industrial Engineering, Management, Audit, Delivery Driver, Engineering
Staffing Manager
Tags for this Online Resume: workforce management, coordinator, analyst, planning & scheduling, resource
Supervisor - 20 Years of Experience - Near 75048
To obtain a rewarding position with a thriving organization where my education and work experience will have valuable application.
Tags for this Online Resume: Scheduling, Logistics, Sourcing, Help Desk, Support, Technical Support, Troubleshooting, Information Technology
Property Site Manager - 16 Years of Experience - Near 16130
Areas of Expertise * Strategic/Tactical Planning * Multimillion-Dollar Operating and Capital Budget Administration * Analytical and Financial Skills * Statistical Modeling and ROI Analyses * High-Dollar Negotiations As a Project manager for seven years, property manager for five years, property supervisor for 2 years I have gained an abundance of experience in estimating, increasing profit by reducing cost, and increasing t...
Ideal Companies: Government, GE Westinghouse, RD Werner, US Brass
Tags for this Online Resume: MBA , Estimator, Contracting, Purchasing, Compensation, Management, Recruiting, Publications, Scheduling, Security, Security, Billing, HVACr, Word, Excel, Publisher, Power Point, Outlook, CMMS, InFor, Maximo, IWIMS, MP2, Accounting, Finance, Project, Manager, Property, Contract, Government, Corrective, Action, Policy, Procedure, Material, Handling, HVAC, Microsoft, Inventory, Plumbing, Heating, Electric, Utility, Computer, Cable, Internet, IT, Estimate
Director of Customer Care
Seeking an Executive level Operations Position that will add value by virtue of managing top line revenue, while also effectively changing the landscape of cost through effective margin analysis. The ideal position will provide opportunities to inspire through leadership and direct strategic support to multiple departments, through sales, technical support, customer service and vendor relationships.
Ideal Companies: Sprint, Verizon, Amazon, Cerner, HCA Midwest Health Systems, Time Warner, Direct TV, Garmin
Tags for this Online Resume: SAP, Oracle, IEX, Organizational Leadership, Strategic Planning, Budgeting, Multisite Call Center Operations, Nice Systems, Service Delivery Transformation, Virtual and Remote Leadership, Outsourcing, Vendor Management, Offshoring, Continuous Process Improvement, Vendor Relationship Management, Chat, Email Response Management, WFM Forecasting, RFP Process, Compliance, HR, E-Commerce
Sr. Financial Analyst with over 18 Years of Experience in various great companies
I am a financial industry professional with over eighteen years of experience specializing in improving the operational and financial effectiveness of the unit; preparing and extracting financial data from various accounting and information systems; performing moderately complex statistical, cost and financial analysis of financial reports and data, and preparing subsequent narrative analysis for management.
Ideal Companies: Credit Suisse, UBS, Chase, KPMG
Tags for this Online Resume: Budgeting, Financial, Forecast, Operating Budget, Accounting, Business Objects, Financial Industry, Information Technology, Month-End Close, Hyperion Essbase, Financial Modeling, Law Firm, Coordinator, Manager, Business Unit Manager, Consulting, Accruals, Prepaids, Closing Entries, Variance Analysis, Reconciliation, GL, General Ledger, Reporting, Presentation, Power Point, Microsoft Word, Microsoft Products, Excel, Access
Global Project and Change Management ★ BPO Expert 15yrs ★ Remote Vendor Mgmt ★ Director of Operations
As global service standards continue to rise, international companies need creative solutions, effective change management, and smart processes in order to grow. I am a seasoned, results-driven professional who helps companies maximize productivity and profits. With over 19 years of combined experience in the US, Caribbean, and Latin American markets. Specifically working in Call Center Operations, Business Process Outso...
Ideal Companies: Microsoft, JPMorgan Chase, Adidas, KPMG, Sitel
Tags for this Online Resume: change, project, management, strategy, improvement, organizational, transformation, scope, Process, initiating, director, implement, excel, six sigma, prosci, pmp, cmp, project management institue, adkar, outsourcing, consulting, consultant, operations, global, travel, client servces, vendor, call center, contact center, sourcing, BPO, strategic, compliance, planning, risk, stakeholder, telecommunications, client, financial, near shore, program, portfoio, pmi, presentation, commnuication, remote, international, performance, powerpoint
Director - 20 Years of Experience - Near 85249
SUMMARY Entrepreneurial senior leader with extensive experience growing organizations and managing contact center operations in customer service, higher education, sales, web chat, technical support, workforce management, collections, and shared services. Results-oriented and collaborative leader with experience in leveraging operational resources - people, process, technology, business partners - to improve operational eff...
Tags for this Online Resume: Management, Sales, Support, Web, Leadership, Coaching, Leadership Development, Call Center, Contact Center, Phoenix, Customer Service, Customer Experience, Sales Management, Inside Sales, Technical Support, Zendesk, MS Office, Avaya CMS, Workforce Management, Live Chat, Six Sigma
Workforce Management and Reporting Specialist
Seeking to leverage extensive background in workforce management, call center/help desk leadership, analytics, employee relations, and customer service in a company with a history of integrity; both in their dealings in the marketplace as well as with their employees. Looking to make a difference.
Ideal Companies: Google, Ebay, Dell, Intel,
Tags for this Online Resume: Excel, Customer Service, Honest, Workforce management, reporting specialist, MS Excel expert, call center, analytics
Developer - Near 30540
Career Summary * Well-rounded experience in all facets of AS400 solutions delivery. * 30+ years IT experience analyzing, designing, developing, testing, training, implementing, and supporting both new and existing software. * Strong coder using RPG, RPGLE, RPGFree, AS400SQL, AS400Query, CL, Cobol, Robot, Aldon, DDS, Subfiles, and Stored Procedures. * Extensive experience with Customer Service, Human Resources, Payroll, Orde...
Tags for this Online Resume: Management, Security, Support, Technical Support, FACETS, IBM AS/400, Solutions Delivery, Billing, Distribution, Enterprise Software
Customer Service Representative - 19 Years of Experience - Near 85308
QUALIFICATIONS * Experienced handling a high volume of inbound calls, while multitasking * Extremely confident and shows confidence over the phone, puts caller at ease * Ensure first call resolution while respecting the customers time * De-escalation * Technical/Troubleshooting support * Medical and Auto Insurance * FMLA, Long/Short term disability, enrollment, claims, All Medicare Plans, PPO, HMO, Limited Indemnity, HIPAA,...
Tags for this Online Resume: Customer Service, Billing, Email, Team Lead, APEX, Applications, Associate of the Society of Actuaries, Auto Insurance, Technical Support, Troubleshooting
Management Trainee - 15 Years of Experience - Near 25430
Tags for this Online Resume: Microsoft Project, Project Support, Critical Thinker, Problem-solver, Self-starter, Team Leader, Coordinator
