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Online Resumes with "Trouble Tickets"



Marine Corps Experience and leadership in information Systems Specialist

Highly qualified and technically proficient in occupation. Adept at solving networking, electronics and computer technology problems. Excellent at training technicians and laypersons. . Expertise in data network administration and data network security and information assurance.

Ideal Companies: Staples, Bank One, Target, FedEx, Home Depot, Michaels

Tags for this Online Resume: business development, account management, information technology

Ambitious, Career Minded, Goal Orientated, Efficient Individual

Hard working individual with outstanding customer service skills, excellent attendance record, professional attitude and appearance,

Ideal Companies: homedepot, dmc, motorcity casino

Tags for this Online Resume: Assistant, Technician

Highly Productive and Detailed Network Engineer

Highly productive engineer with 17 years of experience both designing and maintaining critical TDM, frame relay, packet switched networks, and customer LANS. Over 10 years of experience monitoring network performance and troubleshooting network issues. Consistent top performer due to high technical proficiency and strong customer focus. Proven ability to exceed expectations under pressure and manage several projects simulta...

Ideal Companies: Black and Veach, Garmin, hospitals, school districts

Tags for this Online Resume: SONET, engineer, network, electronic technician, telecom technician, CAD, project management, system design

Result Driven Professional

Result-driven professional with over fifteen years experience in Information Technology. Experience in full Software Development Life Cycle (SDLC) and Validation and Verification

Ideal Companies: NASA, Boeing, AT&T, Lockheed, Pratt & Whitney, Raytheon

Tags for this Online Resume: Project Management, Quality Assurance, SDLC, Test, SQL

Help Desk Specialist

Targetting .Net environment, and mobile

Tags for this Online Resume: analyst, help desk, programmer, .net, microsoft, engineer, software, developer, C#, SQL, sybax, program, framework, WPF, SSRS, SSIS, report

Gets the job job done!

I have been laid off and am seeking a new position that I can apply my varied and in-depth Telecommunications experience.

Ideal Companies: Any, larger corporation with a need for an experienced Telecommunications Professional.

Featured Profile

Computer Software Insructor, Detroit MI

What I hope for is a position with a medium to large company that makes training and continuing education a priority for its employees. I'm looking for a company whose mission it is to not only provide a great product or service but also cares about helping its employees reach their potential. At some point, I wish to become a training manager for the company. I'm also hoping to stay in the Detroit, MI area.

Ideal Companies: My ideal company is any company that understands the value of training and includes training in their mission statement.

Tags for this Online Resume: Computer Trainer, Computer Instructor, Computer Software Instructor, Corporate Trainer, Training, Trainer, Computer Software Trainer, Customer Support Line Representative, MS Office Suite, Proprietary Software, Call Management, PerfectTracker

Avaya Telephony Professional

Telecommunications Professional with over 18 Years Experience in the design, development, implementation, programming, and support of Avaya telephony services and infrastructure related to voice communications.

Tags for this Online Resume: Avaya, Telephony, PBX, Telecom

Application Support

Tags for this Online Resume: Configuration Management, Production Support, Operations Analyst, Systems Analyst, Release Management, Trouble Ticketing Software

Featured Profile

IT Team Lead

I am a seasoned IT professional that has spend most of my career supporting a server farm environment. I am ready to resume my goal of obtaining a leadership role as a team lead, supervisor or manager. I feel that my years experience in a help desk environment, support PC customers, and supporting the server infrastructure allows me to lead a team of like-minded individuals to success. My leadership experience at Lexmark...

Ideal Companies: Fortunte 500 companies

Tags for this Online Resume: Windows 2003, Active Directory, Servers, ProLiant, PowerEdge, Administrator, Administration, Infrastructure, Team Lead, Supervisor, Technical Writing, Project Management, Process Improvement, IT Policy Development, Backup Administration, Troubleshooting, Mentoring, Training, Documentation, CyberArk

HelpDesk Support Technician

I am a professional, reliable network and support solutions provider, offering dependable, courteous and intuitive approaches to solving problems.

Ideal Companies: Best Buy, Kellogg, Holiday, Home Depot, General Mills, NCR

Tags for this Online Resume: Customer service representative, Network support technician, Desktop support technician, Tier I HelpDesk, Network Administrator, Employee Development Specialist