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Online Resumes with "Trouble Tickets"



Operations Analyst

As an Operations Analyst with15 years experience in IT environments with many Fortune 500 companies. Performed duties by monitoring IBM Mainframe systems with IBM Tivoli Infrastructure job tracking, Mainframe systems alerts, and down jobs. Monitored AIX, AS/400 systems and HU-Unix systems functions, including job recovery using BMC and BRM with HP Open view ticketing system. Finally, also using Services Desk 6.0 ticket sys...

Tags for this Online Resume: HU/UNIX, AS/400, LINUX, LINUX, 390/MVS, 390/MVS, MS Family, Solaris, MS Family

Featured Profile

Project Manager

Efficient, dedicated, and performance-driven construction project management professional with over 20 years of experience in the telecommunications industry. Skilled in providing project oversight to ensure work is completed in accordance with Quality Assurance, Safety, and OSHA procedures. Strong technical skills and excellent attention to detail.

Ideal Companies: TMobile, Sprint, AT&T, Crown Castle, Southern Company, American Towers, Zayo Group, Cox Communications,

Tags for this Online Resume: site acquisition, project management, construction manager, construction project manager, telecommunications, wireless, LTE, fiber, ATT, Sprint, quality assurance, OSHA 30, CPR/First Aid, Microsoft Office, PMP, site walks, bid meetings, CLEC's, IXC's, OC3, OC12, OC48, OC192, Metro Ethernet, Six Sigma, RF

Field Technician - 7 Years of Experience - Near 33596

Summary of Qualifications * An Electronics Technician with 30 years of technical experience. * As a Manager I have supervised in excess of 50 personnel, Three departments. * Indepth educational background, Masters Degree Human Relations/Management. * Six Sigma Certified (Raytheon) * Down to the component repair experience. Proficient on reading electronic schematics, troubleshooting complex systems, and have installed, inte...

Tags for this Online Resume: Electronics, Troubleshooting, Wireless, Install, Schematics, Radar, T1, Travel, 100% Travel, Cobra

Health Technologist - 15 Years of Experience

PROFESSIONAL SUMMARY 8 years: EDI development experience 8 years: HL7 creating data transmission points in the HL7 interface 5 years: Experience with HL7 integration projects for Epic, Siemens, and Cerner 4 years: Using interface software (Rhapsody, OpenLink, eLink) 10 years: Experience writing and working with Crystal Reports and sql queries and 10 years: Trouble ticket response TECHNICAL COMPETENCIES Microsoft Certified P...

Tags for this Online Resume: EDI, emr, alm, ICD-10, Scripting, Testing, data mining, hl7, Health Level 7, Test

Supply Chain Manager - 12 Years of Experience - Near 75067

MAJOR ACCOMPLISHMENTS * Conceptualized, implemented and led the Desktop Integration Analyst (DIA) Council an elected group of representatives drawn from the desktop support organization that assumed the role of collaborator bringing the floor employees and senior management into meaningful dialogue. o Process improvement o Performance goals o Simplifying the trouble ticket creation process o Metrics o Full review and modifi...

Tags for this Online Resume: Desk Top Support, Desktop Computer, Logistics, Leadership, Support, Metrics, Team, Employee Development, Management, Warehouse

Wireless Engineer - 15 Years of Experience - Near 75033

Summary Highly motivated professional with deep experience in the telecom world. Proven record of significant achievements for the benefit of the best industry players. Accomplished in a team environment but proficient working independently. Extremely adaptable at training and cross-training with transferable skills that deliver demonstrable value to a variety of areas within the telecom business or others. Experienced with...

Tags for this Online Resume: Integrate, Unix, Cisco, Cisco Switches, HP, Management, Switches, Tcpdump, Test, VM, rbs 2000, 3000, 6000, LTE, UMTS, GSM, AMOS, RNC, MGW, AXE, NFV, eNodeB, BTS, LINUX, OSS-RC

Network Engineer - 6 Years of Experience

PROFESSIONAL SUMMARY: * * Cisco and Juniper Certified Network Professional with 8+ years of experience in network system design, Implementation, administration and troubleshooting. * Experienced Cisco/Juniper Firewall, Security and Network Administrator as well as a Certified Network Professional, routing and switching. * Worked on F5 LTM, GTM series like 6400, 6800, 8800, Viprion for the corporate applications and their av...

Tags for this Online Resume: Cisco, Firewall, Local Area Network, Management, Networking, Open Shortest Path First IGP, Routers, Services, Switches, Troubleshooting

System Administrator - 8 Years of Experience

PROFESSIONAL SUMMARY Satellite Communications, Information Systems Supervisor and Military Veteran with a SCI and 8 years of proven experience in the United States Navy. Accomplished measurable results while leading teams of 22 in a dynamic, fast - paced environment. Possess a comprehensive background in UHF, SHF, EHF Communications derived from conducting large-scale domestic and global military operations. Managed risk up...

Tags for this Online Resume: Satellite, Satellite Communications, Inventory, Troubleshooting, Security, Communications, Connectivity, Customer Service, Leadership, Messaging

Telecomm Specialist - 15 Years of Experience - Near 76248

Summary Senior Telecommunications Engineer with over 23 years of experience, wishes to contribute to the overall stability of your telephony architecture while transitioning to the new UC communications platforms. Results-driven with experience in front and back-end programming. Seeking a challenging opportunity to drive diverse corporate initiatives through strategic planning and achieve company objectives with proactive p...

Ideal Companies: proj mgmt

Tags for this Online Resume: Communications, Connectivity, Networking, Management, Cabling, Cisco, Cisco Router, Cisco Routers, Infrastructure, Integrate

Operations - 20 Years of Experience - Near 20170

Successful executive with more than 30 years’ experience in the telecommunications industry, more specifically, in both the design and construction/deployment of wireless systems, radio frequency (RF) design and development, software development life cycle, project management, microwave path engineering, Cellular/PCS engineering, and RF Health and Safety assessments. Proven ability to shift the unprofitable to lucrative wit...

Tags for this Online Resume: Project Management, Risk Assessment, Product Development, Operations, Management, AVAYA, RF Engineerng, Cellular, P&L management, Mentoring

Telecomm Specialist

SUMMARY OF QUALIFICATIONS: * Over ten years of leadership experience within the Telecommunications field * Proficient using multivendor radio frequency communications, software and monitoring systems to include: REMEDY, AS 400 Trouble Ticketing, Integrated Systems Control Center, HP Openview, Cisco Works and Cisco View 2000, High Frequency (HF), Ultra High Frequency (UHF), and Very High Frequency (VHF) Radios and Antennas T...

Tags for this Online Resume: BDE, COB, Documentation, Gateway, Infrastructure, ISDN, Management, Reliability, Telecommunications, Asynchronous Transfer Mode (ATM)

Manager - 20 Years of Experience - Near 10001

Over four decades of managing, motivating and building sales infrastructure for leading technology teams in IT security, voice, data and integrated video solutions for both on premise and in the cloud solutions. Energetic and effective manager of sales teams focused on accelerating bottom line performance through new distribution channels, strategic partnerships and sales enablement. Proven track record of winning Fortune 5...

Tags for this Online Resume: Acquisitions, Advertising, Business Development, Consulting, Distribution, CEO, CRO, SVP Sales, CMO