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Online Resumes with "Trouble Tickets"



Programmer Analyst

I am looking for a job which will at the same time be able to use my expertise in the knowledge I have gained during my studies and also allow me to learn new technologies and paradigms.

Ideal Companies: IBM, EDS, HP

Tags for this Online Resume: Java, C, J2EE Struts, IBM WebSphere, Oracle Web Application Server

Project Managers - 10 Years of Experience - Near 30046

I am a Network Professional working with multiple Projects (Circuit Orders) & manage the LIFE CYCLE of each Project Install Date. Worked with PROVISIONING Group, FE ( to install the Network Hardware and Software ), while updating Management with the status of circuit for 9 years. Experience reading, and installing SOFTWARE for, GRANITE DESIGN, and All NEW WAN Circuits such as (Frame Relay, T1,T3, ATM, IMA, OC3, PP, OC12....

Tags for this Online Resume: AT&T, T1, T3, Management, Troubleshooting, Billing, Data Entry, Frame Relay

Featured Profile

Accomplished professional with over 20 years of management, computer, information systems, and business experience interacting with diverse audiences at all levels. Demonstrated leadership in: Team Leadership and Management, End User and Desktop Support,

A senior executive position where my 20 years of experiences in Management, Information Technology, Project Management, and Event Promotions will be utilized.

Ideal Companies: Frontier Communications, BlackHawk Networks, MetLife, Blue Cross Blue Shield, HP, Dell, Verizon Communication Inc.

Tags for this Online Resume: IT Manger, Team Leadership, Project Management, Desktop Support Manager, IT Support Analyst, Network Support Analyst, Business IT Analyst, Connectivity, Billing, Cobol Programming Language

Featured Profile

20 years IT Experience--Process-driven professional who ensures corporate objectives are achieved in challenging environments. Talented in organizational interface management combined with ability to assess needs, allocate resources, prioritize tasks and

I have a proven track record of great leadership. What separates the truly successful from the rest is a higher level of contribution toward the organization's most important goals. To complement this leadership role, I offer an unwavering commitment to continuing professional development and demonstrate an innate ability to learn and apply new skills, positively contributing to employer performance.

Ideal Companies: Dell, HP. VmWare

Featured Profile

Operations & Maintenance - Cellular 2G,3G, 4G Network/ Radio Microwave Network,. Layer 2 Optical Network- Operations and Maintenance, 20 Years of Experience - Near 21784

1)2G/3G/LTE Cellular RAN Field Maintenance Support, NOC O&M support, Incident Management for Cellular Network 2)Infrastructure Management Support IMS 7/24 Hrs Mobile Network Infrastructure Monitoring and front Line O&M support 3)Ericsson/ALU 2G 3G LTE Cell Site Maintenance, Radio & Optical Backhaul LINK maintenance. 4)Microwave Gigabyte Broad Band Radio Network Operations and maintenance.

Ideal Companies: Verizon wireless

Tags for this Online Resume: Telecommunications, Cellular RAN Engineer, Mobile Cellular NOC front Office support, Mobile Cell Sites Maintenance, Mobile Cell sites Installation Commissioning, Transport Network/Microwave/Optical Network mainteance, Infrastructure Management support. Incident Management., Microwave Radio Installation Commissioning

Featured Profile

Experienced Program Manager with Technical Sales Experience

I'm seeking new opportunities to expand my technical knowledge and leadership skills which are supported by me earning a competitive salary in a company that recognizes the true benefit I can supply to them retaining; as well as, gaining new business. I have extensive experience in a diversity of areas ranging from business intelligence, information assurance, unmanned system operation, and systems engineering analysis for...

Ideal Companies: Boeing, Lockheed Martin, 2d3, MotionDSP, Salesforce, Northrop Grumman, Microsoft, L-3 Unmanned Systems, L-3 Systems West, L-3 Communications, Google, Facebook, Cisco Systems, Raytheon, Mantech, CACI, IBM, Apple, General Dynamics, Computer Sciences, CSC, Netapp, Qualcomm, Intel, EMC, Symantec, Celanese, Medtronics, AMD, Broadcom, Sandisk, Oracle, Amazon

Tags for this Online Resume: Drone, Unmanned, Harris, Pentagon, OSINT, Federal, Technical Program Manager, Agile Development, Targeting, Artificial Intelligence, PED, Business Analytics, Sales Engineer, Technical Manager, Program Manager, Solutions Architect, Solutions Engineer, Infopresence, Structured Analytics, C4ISR, Surveillance, Reconnaissance, Intelligence, Marine Corps, Army, Air Force, Coast Guard, DoD, Jagwire, 2d3, L-3, Video Scout, DARPA, Innovations, SETA, RQ-21, MQ-9, GEOINT, ENVI, Navy, Database, Full Motion Video, FMV, Advising, Leader, Split Database, PosGres, GIS, Multiband, Radio

Provisioners - 10 Years of Experience - Near 32826

Seeking a career with a successful organization where customers are valued, leaders lead by example, and exemplary customer satisfaction is a part of the corporate climate.

Ideal Companies: VOIP CLEC

Tags for this Online Resume: Customer service, VOIP Provisioner, Toll Free Number Provisioner, Customer Support, Order Management, Saville Convergent Billing System, SIP Gateway Ordering

Project Manager - 20 Years of Experience - Near 33413

Results-driven and highly personable IT Executive excels in utilizing resources to deliver on multiple projects on time and within budget. Also, hands on experience in increasing system uptime and improve other metrics including problem resolution / trouble ticket timeframe and customer satisfaction ratings. Collaborative manager accustomed to working with multiple teams to achieve goals and always maintain strong client re...

Tags for this Online Resume: Project Manager, ERP, Oracle, R12, Management, Oracle, Utilities, Training, Asset Management, Geographic Information System, Project Management, Billing

Project Managers - 18 Years of Experience - Near 75407

I have almost 18 years of Project Management experience with most projects have been in the Telecommunications field where I have lead client engagements with successful delivery on various types of projects including Quality Assurance Testing, Network engineering, designing, provisioning, installation and engineering Quality Assurance, communication and IT Software development. I have managed high complexity projects where...

Tags for this Online Resume: Test, Architect, Audit, Install, SQL, Quality Assurance, HP ALM, Project Management, Quality, Complaints, Gateway

Customer Service Representative - 8 Years of Experience

SUMMARY OF QUALIFICATIONS:Responsible for telephone repair, circuit provisioning, customer service and support. Operated and maintained Remedy CRM (Customer Relationship Management) Solutions software responsible for trouble ticket tracking and inventory. Effectively communicate with customers and other agents to resolve all work related issues in a timely manner. Dispatch technicians nationwide for local and long distance ...

Tags for this Online Resume: Management, Accounting, NOC, Remedy, Telephony, Customer Relationship Management, Forecast, Inventory

Featured Profile

Experienced Data Centre/Facilities Manager - 16 Years of Experience - Near San Mateo, CA 94401

Accomplished technical and engineering professional with extensive background in directing operations within data centers. Consistent record of facilities maintenance and data warehouse engineering to facilitate revenue growth across dynamic industries. Expertise in business unit management, engineering, infrastructure design, and reporting systems alignment to enterprise goals. Adept at leading development, launch, and sup...

Ideal Companies: Virtustream Inc, EMC Corporation, Google, Arup, Fitseed, ROBLOX, Oracle, Zoosk, Skidata, City and County of San Francisco, Hypergrid, Ideally looking for a position as a Data Center Operations Manager and a Facilities Engineer/Manager

Tags for this Online Resume: Project Management, Project Manager, HVAC, Management, Water Treatment, Client Relationships, Vendor Relationships, Infrastructure Design, Management Reporting, Workflow Optimization, Regulatory Complience, Equipment Maintenance, Risk Assessment, Risk Mitigation, Budget Administration, Service Level Agreements, Power Systems, Cooling Systems, Security Systems, Process Improvements, Disaster Recovery, Team Leadership, Capacity Management, Facilities Manager, Facilities Engineer, Telecommunication Engineering, General Electrician, Commissioning, Quality Assurance, Data Center, UPS Systems, Static Switch, Automatic Transfer Switches, Chillers, Cooling Towers, VFDs, Electrical Switchgear Systems, Fire Suppression Systems, Building Management Systems, Diesel Generator/Fueling Systems, Air Handlers, Package And CRAH Units, Pumps/Motor Control Systems, PDUs/RPPs, DC Power Plant/Battery Systems, DC Power Distribution Systems, Modular Data Centers, High And Medium Voltage Systems, Grounding Systems, Rectifiers And Inverters, Power Generation Systems, Data Center Engineer, Data Center Operations Manager, Data Center Project Manager

Result-driven professional with a solid background in the help desk environment.

Seeking a growing technical environment that will be able to utilize my experience as well as enhancing my technical knowledge further.

Ideal Companies: CSC, IBM

Tags for this Online Resume: help desk, customer service, Remedy, Intelink, intelligence, top secret clearance, Passport, network