I have a proven track record of great leadership. What separates the truly successful from the rest is a higher level of contribution toward the organization's most important goals. To complement this leadership role, I offer an unwavering commitment to continuing professional development and demonstrate an innate ability to learn and apply new skills, positively contributing to employer performance.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	Senior Solution Architect	7/2014 - Present
F5 Networks	Solution Design Architect	4/2011 - 7/2014
Dell Computer Coperation	Senior Test Engineer	1/2005 - 4/2011
Dell Computer Corperation	Senior Application Management Analyst	1/2003 - 12/2005
Dell Computer Corperation	Business Consultant	1/2000 - 12/2005

SCHOOL	MAJOR	YEAR	DEGREE
Southwestern Unv	Political Science	1990	Bachelor Degree

TYPE	TITLE	URL	DESCRIPTION
Book	Cisco CCENT/CCNA	media url	Cisco Certification

Highlights:

Analyzed call support process, server build processes, and participated in support calls to better understand recurring issues. Identified process improvements, established new procedures to stream line deployments, kept platforms current, documented process for fail-over, disaster recovery, and OS/Security patch updates. Customer service calls decreased 70% and customer satisfaction increased from 65% to 95%.Awarded F5’s Circle of Excellence in annual performance competition Dell and F5 were not working together selling and supporting Web application security as a service. Worked with Dell's Secureworks and managed a project to enable the sale of hardware and ongoing services by Secureworks. The project included task management, solution positioning, both sales and technical training, and onsite assistance configuring the first three customers. Increased security sales by $15 million in the first year after rollout. Dell sales leads for F5 were accounting for 15% of all leads. Developed a comprehensive training program to increase visibility of possible Dell and F5 opportunities. Sales teams covered included the Virtual practice, Finance, Federal, and State and Local. Increased the sales leads rate from Dell to 55% of all Dell and F5 leads.

Companies I like:

Dell, HP. VmWare

HTTP
DNS
MS SQL

Accountable for pre-sale design, quote generation, installs, and demos. Senior architect ensuring HIPPA, privacy regulations followed. Provide over-all strategy for customer support and satisfaction. Involved in joint solution development between Dell and F5. Trained Dell sales team on F5 technology and solutions. Worked with Dell product development team to identify areas F5 would make the desired solution more stable and easier to manage.Accountable for Dell manufacturing test environment including systems configuration, maintaining up-time, code deployments, trouble shooting, root cause analysis, monitoring strategy, defect management, and working with development teams to provide direction on application architecture and strategy.Managed Dell's Class 1 production applications including hardware, software, change management, monitoring, messaging to business partners, trouble shooting, root cause analysis.