Description
I am a Network Professional working with multiple Projects (Circuit Orders) & manage the LIFE CYCLE of each Project Install Date. Worked with PROVISIONING Group, FE ( to install the Network Hardware and Software ), while updating Management with the status of circuit for 9 years. Experience reading, and installing SOFTWARE for, GRANITE DESIGN, and All NEW WAN Circuits such as (Frame Relay, T1,T3, ATM, IMA, OC3, PP, OC12. USED REMEDY via the BMC SOFTWARE PLATFORM for MONITORING the WAN NETWORK CIRCUITS. Any ALAMS on any circuit would cause NETCOOL to generate a TICKET for that circuit so a TECH can TEST that circuit with the HEKIMIAN REACT SOFTWARE via the LUCENT ALCATEL SWITCHES. All CISCO ROUTERS information such as IP Addresses, DLCI, and bandwidth can be checked if needed. Work with WTS, and CTS TROUBLE TICKETS created by NETCOOL, and VENDORS such as LUCENT, ERICSSON, NOKIA, and SIEMENS. REACT with REMEDY and the BMC SOFTWARE PLATFORM was used for MONITORING and TESTING all T1’s, T3’s IN- TRUSIVELY and NON-INTRUSIVELY when pulling PM’S. I am Known for having a Excellent working relationship with MANAGEMENT and other TECHNICTIONS. Forward new circuit information to BILLING DEPT as needed. Extensive experience with WTS, CTS, AOTS, IWOS, Granite 7.1/webXng, ASR and Bill Track Pro.
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