I am a professional, reliable network and support solutions provider, offering dependable, courteous and intuitive approaches to solving problems.

COMPANY	POSITION HELD	DATES WORKED
Digital River	(Confidential)	10/2007 - 4/2008
Safety Services LLC	(Confidential)	6/2007 - 11/2007
Adams Heights, LLC	(Confidential)	3/2005 - 6/2007
CIBER, Inc.	(Confidential)	7/1995 - 5/2005

SCHOOL	MAJOR	YEAR	DEGREE
Creighton University	IT/IS	1992	Master Degree
Oxford University, St. John's College	Accounting/MIS	1990	Bachelor Degree

TYPE	TITLE	URL	DESCRIPTION
Website	Computerworld.com	media url	Technical publication for industry professionals.

Highlights:

Companies I like:

Best Buy, Kellogg, Holiday, Home Depot, General Mills, NCR

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Customer service representative
• Network support technician
• Desktop support technician
• Tier I HelpDesk
• Network Administrator
• Employee Development Specialist

Customer relations, ability to solve issues relating to customer accounts, challenging problem solving related to troubleshooting.