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Online Resumes with "Training Documents"



Experienced, diligent, quality oriented IT Professional who contributes leadership as well as hands-on performance.

Stability, open work environment, with a team orientation.

Ideal Companies: Any

Tags for this Online Resume: Team Management, Project Management, Customer Support, Training and Documentation, Business Analysis

Program, Quality and Regulatory Manager

Experienced Quality Manager with a proven record of developing the methodologies and tools to help companies manage organizational change, meet customer requirements and provide product excellence. Has extensive project team and department management experience in Quality Management and Regulatory Engineering, primarily for information systems, telecommunications and medical applications. Highly analytical, dynamic, resul...

Ideal Companies: Juniper, Tellabs, Sonus, Sycamore, Wyeth, Phillips, Siemans

Tags for this Online Resume: Program and Project Management, Business Analysis/Process and Data Analyst, Software Quality Assurance (SQA),, Requirements Management, Configuration Management, Defect Management, Quality Systems Development and Quality Management, Business Process Vision and Policies, Organizational Development and Re-engineering, Business Systems Requirements Specification, Course Development and Technical Training, Process and Training Documentation and Technical Writing, Product Design and Qualifications (power and packaging), Component Engineering (analog and materials), European and Asia Pacific business experience, Data Base Development and SQA, Use Case Modeling, Requirements and Defect Management, Issue Management, Document Management, KPI Definition, Analysis and Business Process Improvement, Use Cases Development, Test and Training, Internal Audit Planning, Implementation and Management, Hardware and Software PLC Management, Software Development Life Cycle (SDLC), Product Safety, EMC, EMI Environmental Management, Manufacturing, Customer and Field Support, Standards and Regulatory: UL, CSA, IEC, ISO, VDE, BSI, KEMA, FCC, FDA, PTT, BABT, OSHA, NEC, Sarbanes-Oxley (SarbOx/SOX), COBIT, Standards Making Committees: ECMA TC12, CBEMA ESC2, TIA, Process Frameworks: ISO 9000:2000 and TL 9000 (cGMP/QS9000 equivalent), CMMI, ITIL, SWBoK, PMBoK, RUP, and Sarbanes-Oxley compliance, Mass Quality Award/Baldridge Evaluation/Implementation, ODI and Rummler-Brache Process Improvement Methods, Metrics and Tools: TQM, SPC, TL9000 and GR-929 metrics implementations and Six Sigma tools and methodologies

Process Improvement, Project Management, IT Consulting, Wireline/Wireless Specialist

• Twelve years of experience in full life cycle (SDLC) Project Management & Process Improvement within the technology and telecommunications industries. Specializing in CRM, Customer Care, CTI, Quality Assurance, Workflow analysis, technical Call Center Strategies and IT Methodologies. • Extensive background in managing teams and implementing projects workflow processes, voice solutions, web portal interfaces, network te...

Ideal Companies: Technology Companies, Consulting Firms, Telecommunication

Tags for this Online Resume: Process Improvement, IT Consulting, Customer Service Director, Business Development, Call Center Management, Sales Engineer

Production Control and Business Analyst

I am an energetic person with many years’ experience in the manufacturing industry. I have a very good working knowledge of the INFOR / Mapics system and able to adapt to different situations at different levels. I am able to work with all levels of users and able to create / train / document for future reference. I have spearheaded many user development improvements / Mapics modifications within our 4 companies / envi...

Combining rich technical savvy with a lucid, friendly, and professional approach to support.

My experienced support with flavors of programming, software design, law specialty, training, and documentation is seasoned with a strong internet philosophy ideal for online community management.

Ideal Companies: Slipgate Ironworks, Cryptic Studios, Google, NCSoft, Linden Lab

Training and Documentation Specialist

Energetic professional looking for training, project management, or documentation opportunities.

Ideal Companies: SAP, Oracle, Microsoft,

Application Support

Tags for this Online Resume: Project Leader, Project Leader, Developer, Training and Documentation, Training and Documentation, T-SQL, T-SQL, client-server, client-server, Relational Database, Relational Database

Certified SAP Consultant & Instructional Designer

I have 15 years of consulting experience focusing primarily on instructional design, training delivery, technical writing, and document management within the SAP world. I am well versed with uPerform, MS Office 2010, Project, Visio, Captivate, and most common applications found in project environments. I have extensive experience training and developing documentation across numerous areas. I also work very proactively wi...

Help Desk Specialist

I am a dependable, quality-focused and conscientious organized professional with a 15+-years in the IT industry. I have very good communication and leadership skills. I am a self starter but will also work well as the member of team.

Ideal Companies: Staples, Climber.com, Cisco, NCR, Dell

Tags for this Online Resume: Helpdesk Analyst, Information Technology, Field Technician, Network Administrator

Call Center Manager 10 years

Looking for a management or supervisory role or a high paid individual contributor role.

Tags for this Online Resume: Customer service manager, Call center manager , Operations manager, owner operator , finance and accounting , training and documentation

The Zen of Engineering

I have had my own IT consulting business for about 7 years now. That work revoled around technical systems integration and business process management. I don't do much business lately, as my job now is as Product Development Engineer for a telecom CLEC (Competative Local Exchange Carrier). My work to date at the company has been in VoIP deployment. This includes technical implementation as well as internal employee and cust...

Ideal Companies: Microsoft, Avaya, Cisco, Adtran, Juniper, Google, Alcatel-Lucent.

Tags for this Online Resume: telecom, IT, voip, networking, microsoft, cisco, adtran

Featured Profile

Software QA Manager, CSM - Windows, Unix, SQL server, Agile, PDLC, project management

To obtain a position where I can become part of a team where I can utilize my QA and project management experience to mentor and lead a team to release software that meets the stakeholders expectations.

Tags for this Online Resume: Software QA Manager, Scrum Master, Integration Testing, Distributed & Offshore Teams, PDLC, Agile, Project Management, Web/Internet and back-end (SQL) testing