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Online Resumes with "Tier II"



Telecommunications Sales Agent - 15 Years of Experience - Near 27858

Paul E Giles P.O. Box 2452 Greenville, NC 27836 252-864-4340 Objective: To obtain a position in with a company that utilizes job training to promote individual opportunity and professio...

Tags for this Online Resume: management , sales, technical support , Call center sales, customer service , customer support

Featured Profile

IT Security Administrator - 3 Years of Experience - Near 70122

Seeking a role that will have direct responsibility for the management, maintenance, configuration and security of applications, systems and network infrastructure within an enterprise type business environment.

Ideal Companies: US Government

Tags for this Online Resume: New Orleans, Information Security, Cyber Security, Information Governance, Information Technology, Network Security

Systems Administration,of Release Management, and Change Management in D.C. metro area

I have been working on computer hardware and networking systems since just after Sept 09, 2011. I consider this work the best way I can support my Country and people. With some 2+ years system administration thrown in with the rest Ties II hardware, install, moves , builds, I have done just about all Tier II functions at one time or another.

Featured Profile

SENIOR LEVEL MARKETING/SALES & OPERATIONS/BUSINESS MANAGEMENT

Looking for a Profit & Loss executive position to take a business to the next level of sales and profits.

Ideal Companies: Industrial, Automotive

Tags for this Online Resume: Business, Lean, Profit, Loss, Product, Market, Sales, Mergers, Acquistion, Management, Customer, OEM, Turnaround

Featured Profile

CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631

Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma met...

Ideal Companies: Comcast, Time Warner, TriNet, Cablevision, Stryker, Disney World, Climber.

Tags for this Online Resume: Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability

Network Administrator - 20 Years of Experience - Near 20886

My knowledge and years of experience of LANs and networks operation and architecture is extensive. Help Desk and Tier II support and the repair of the desktop workstation is also a strong suit of mine.I have worked in many diverse and fast paced environments in which I have successfully thrived. Many challenges I have faced and have always successfully achieved or exceeded my goals.

Featured Profile

Help Desk Specialist - 16 Years of Experience

Summary of Qualifications A highly knowledgeable and detail oriented Network Technician with an exceptional record of troubleshooting Windows 7 and Windows XP & MS Office, hardware & software installation and excellent customer service. Relevant Accomplishments * Constantly praised for my attention to detail, customer service skills, excellent oral and written communication to end users. * Troubleshooting Windows 7, Network...

Tags for this Online Resume: Citrix, Exchange , Active Directory , Technical Support, Document Management , Windows 7, Application Support, Airwatch-MDM, Software, Laptop Computer

Quality Manager

Summary Lean Manufacturing & Operations specialist, with more than 20 years of operational experience in developing and implementing continuous process improvements in manufacturing, engineering, quality, operations for multiple organizations and industries, exceeding performance targets and establishing strategic project plans for industry leading organizations, such as Applied Materials and Boeing. Successfully launched a...

Tags for this Online Resume: Management, Radar, Security, Weapons, Manufacturing, Planning, Quality, Quality Assurance, Management, Radar, Security, Weapons, Manufacturing, Planning, Quality, Quality Assurance

Network infrastructure

NOC,Tier II Tech support

Tags for this Online Resume: Pre sales engineering, Network Engineering, Client Relations manager, VoIP

Manager - 14 Years of Experience

PROFILE Dedicated and customer-focused leader with fifteen years of IT experience. Over five years' experience managing teams of unionized, IT professionals in a large organization with a diverse client-base. A proven track record for problem-solving, managing projects ranging in complexity and scope, communicating with clients from different disciplines, and motivating and mentoring staff and colleagues. Six years' experie...

Tags for this Online Resume: Install, Installation Of Software, Microsoft SMS, Microsoft Windows 95, Microsoft Windows 98, Microsoft Windows NT, Sms, Software, Networking, Policies and Procedures

Business Analyst - 12 Years of Experience - Near 21044

QUALIFICATION SUMMARY * 12 years of experience in Software Development Life Cycle (SDLC) including analysis, design, development, testing, implementation of software applications. * Relevant experience in configuration management of managing user change request to baseline requirements. * Strong experience with customer support services for IT Operations including service desk, Tier I and Tier II * Excellent verbal and writ...

Tags for this Online Resume: Application Development, Quality Assurance, Test, Business Requirements, Documentation, Test Cases, Business Analysis, Business Analyst, Technical Specification, Test Scripts