Occupation:Telecommunications Sales Agent |
Location:Greenville, NC |
Education Level:High School/GED |
Will Relocate:YES |
Description
Paul E Giles P.O. Box 2452 Greenville, NC 27836 252-864-4340 Objective: To obtain a position in with a company that utilizes job training to promote individual opportunity and professional growth while making a positive contributions to the organization. Summary of Qualifications: Continually recognized with promotions of increasing responsibility for outstanding work ethic. Strong communicator with dynamic training and management abilities. Selected by management To correct the credits & adjustment issue with the Greenville site ,by coaching agents from every team that were trending high in credits from within the site enabled the credit & adjustments to stabilize and customers only received the credits they were due according to their issue and the notes on the account supported the credit. Professional Experience: Convergys- Greenville North Carolina 03/10 to Present Experience: Internet Repair Technician (Tier II), Lead Support, Assistant. Team Leader , Floor Support Inbound call-center, Assist customers with trouble shooting computer connections. Promote Sale of products such as higher levels of internet packages, phone services, cable television. Farris Motors, Incorporated-Rocky Mount North Carolina 12/06 to 12/07 New/Used Cars Sales Consultant: Sold new and used Automobiles and Trucks, Explained the features and demonstrated operations of vehicle’s, Suggested optional equipment for customer’s to purchase. Computed and quoted sales prices, including tax, trade-in allowance, license fee, discounts, and financing requirements. Discount Linens 12106 Georgia Ave, Silver Springs MD 20902 06/ 1985 to 01/2010 Sales and customer service, Management, Merchandising, Bank Deposits, Opening and Closing of stores. Educational Training: Everest College -Online Computer Technology 05/11 to Present Edgecombe Community College Tarboro North Carolina 01/11 to 05/11 Wheaton High School- Wheaton Maryland 06/1985 Diploma
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