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Online Resumes with "Tier 2 support"
Technical Architect/Engineer/Developer
Results oriented technical director with eighteen years of extensive experience in successfully creating and leading focused technical organizations that deliver leading edge products on-time and on-budget. Demonstrated ability to initiate and architect technical concepts and turn those concepts into successfully deployed award winning products in a multitude of environments. I am an extremely hard working and dedicated i...
Ideal Companies: Comcast, , EMC, , J&J, , Verizon Wireless, , AT&T Wirless, , IBM, , SUN
Tags for this Online Resume: director, manager, software, engineer, developer, architect
Highly Dedicated Support Specialist
Dedicated, loyal, fast learning with excellent communication and problem-solving abilities. Always looking out for the company's best interest.
Ideal Companies: Software company or small office environment
Tags for this Online Resume: Support, Help Desk, Operations, IT, Data Processing, Customer Service, analyst
Customer service
many years of customer service perfessional, interpersonal communication and leadership skills, Techncial ability, along with graphic design schooling.
Ideal Companies: open to any companies
Tags for this Online Resume: customer service, office, data entry, graphic design, Technical
Seasoned Help Desk Veteran
High Energy Help Desk professional with exceptional IT background and extensive Help Desk experience in a variety of environments. Detailed, Thorough, Loyal.
Ideal Companies: Price Waterhouse, Kraft Foods
Tags for this Online Resume: Help Desk, IT Support, Software Installation, Hardware Installation, Computer Maintenance, Applications Support
Help Desk Analyst
World Class Help Desk Analyst for a company that needs a better overall service support system. I provide an informative Tier 2 support that will improve overall customer-based service by providing a solution to technical and business problems using procedural compliance. Use of effective communication and a strong education background I can solve common communication problems between computer system users, section staff, a...
Tags for this Online Resume: Help Desk Support, Help Desk Analyst, Security+, ITIL v3, A+
Information Security, WA
Employment in Information Security in Washington State Tacoma area
Ideal Companies: Forward Thinking Company
Tags for this Online Resume: Information Security, Network Security, Information Techmology Specialist (INFOSEC)
Business Analyst
Information Technology vendor management analyst position for new and standard hardware, software and services. Experienced as a purchasing liaison coordinating with IT and critical customers business needs, collaborating in the selection of products, measurements, standards and accountability, to achieve optimal cost, function, and integration with IT infrastructure and security
Tags for this Online Resume: SAP , Networking, Print, Documentation, Tier 2 Support
SR, Tech 20 yrs desktop/rollout/network tier2 support
maintain a high level of customer satifaction in deploying, managing and troublshooting issues.
Tags for this Online Resume:
Windows, Deploying/Rollout, Customer Service, Helpdesk, Desktop support, networking support
Featured Profile
Interested in joining a great Networking Team
A results-driven IT professional with extensive experience in engineering, administration and support of information systems. In-depth expertise in the implementation, analysis, optimization, troubleshooting and documentation of LAN/WAN network systems. Strong “hands on” technical knowledge along with great customer service skills with my MCSE, MCP+I, CCNA and CNA certifications. I have a great track record for diagnosing c...
Ideal Companies: Enterprise Companies, Healthcare
Tags for this Online Resume:
Active Directory, eDirectory, Windows 2008 R2 Server, SLES Linux Server, VMWare ESXi 5, Identity Manager Novell's, GroupWise, Cisco Routing and Switching, MCSE, CCNA, Cisco Unified Call Manager, VMWare ESXi 5.5
Featured Profile
Enterprise IT Infrastructure Client/Service Manager/Director
Dynamic IT Infrastructure Manager with more than 20 years’ experience designing, planning and maintaining data center operations. Proven expertise providing data center infrastructure and IT service management to high profile corporations and organizations. Skilled at server room migrations and consolidations, patch management, monitoring and system troubleshooting. Solid background in infrastructure design and layout, vend...
Tags for this Online Resume:
DCIM, Data Center, Enterprise, Visio, DNS\WINS, Active Directory (AD), Change Control, Windows Server 2008/2003, SAN\NAS, LAN\MAN\WAN, TCPIP, VoIP, BMC, UPS\PDU, StarLine Busway, HP / IBM / DELL / Cisco, EMC / ISILON / CLARiiON, Troubleshooting / Critical Thinking / RCA, designing / deploying / supporting, Storage / Backup / Recovery / DR, Troubleshooting / Critical Thinking / Root Cause (RCA)
VoIP Engineer - 10 Years of Experience - Near 20706
Yasin Yeshee Ahmad
Greensring Court Lanham, MD 20706
443 631-3997 (M) 240 235-6313 (H) 301 830-7857 (F) E-mail: yasinyahmad@gmail.com
Technical Skills: Cisco Call Manager (CUCM) v.7x, 8.x Cisco Unity(CUC), Cisco Call Center Express (UCCX) v.8.x, Meeting Place, Meeting Time, Right Fax, ITSM / Remedy / HEAT, OTRS, Commercial Trained, EIA/TIA Standards, CCNA, CCNA Voice, Active Directory, VMware, WireShark, Putty, Visio...
Tags for this Online Resume:
CUCM, CUC, UCCX, MACD, UC, Call Manager, Unity Connection
Interested in joining a great Networking Team
A results-driven IT professional with extensive experience in engineering, administration and support of information systems. In-depth expertise in the implementation, analysis, optimization, troubleshooting and documentation of LAN/WAN network systems. Strong “hands on” technical knowledge along with great customer service skills with my MCSE, MCP+I, CCNA and CNA certifications. I have a great track record for diagnosing c...
Ideal Companies: Enterprise Companies, Healthcare
Tags for this Online Resume: Active Directory, eDirectory, Windows 2008 R2 Server, SLES Linux Server, VMWare ESXi 5, Identity Manager Novell's, GroupWise, Cisco Routing and Switching, MCSE, CCNA, Cisco Unified Call Manager, VMWare ESXi 5.5
Enterprise IT Infrastructure Client/Service Manager/Director
Dynamic IT Infrastructure Manager with more than 20 years’ experience designing, planning and maintaining data center operations. Proven expertise providing data center infrastructure and IT service management to high profile corporations and organizations. Skilled at server room migrations and consolidations, patch management, monitoring and system troubleshooting. Solid background in infrastructure design and layout, vend...
Tags for this Online Resume: DCIM, Data Center, Enterprise, Visio, DNS\WINS, Active Directory (AD), Change Control, Windows Server 2008/2003, SAN\NAS, LAN\MAN\WAN, TCPIP, VoIP, BMC, UPS\PDU, StarLine Busway, HP / IBM / DELL / Cisco, EMC / ISILON / CLARiiON, Troubleshooting / Critical Thinking / RCA, designing / deploying / supporting, Storage / Backup / Recovery / DR, Troubleshooting / Critical Thinking / Root Cause (RCA)
