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Online Resumes with "Tier 2 support"



Featured Profile

IT Security Administrator - 3 Years of Experience - Near 70122

Seeking a role that will have direct responsibility for the management, maintenance, configuration and security of applications, systems and network infrastructure within an enterprise type business environment.

Ideal Companies: US Government

Tags for this Online Resume: New Orleans, Information Security, Cyber Security, Information Governance, Information Technology, Network Security

Provisioners - 10 Years of Experience - Near 32826

Seeking a career with a successful organization where customers are valued, leaders lead by example, and exemplary customer satisfaction is a part of the corporate climate.

Ideal Companies: VOIP CLEC

Tags for this Online Resume: Customer service, VOIP Provisioner, Toll Free Number Provisioner, Customer Support, Order Management, Saville Convergent Billing System, SIP Gateway Ordering

Featured Profile

Global Shared Services Requisition to Pay Software Customer Support Representative - 35 Years of Experience - Near 33896

I am a results-driven SAP Supply Chain Customer Support Specialist with over 35 years of proven expertise in developing client relationships and improving business productivity. Detail-oriented professional with experience in providing customer support via phone calls, email, and instant messages in high-energy environments. I maintain a strong knowledge and mastery in written and oral communication. I am a committed energe...

Ideal Companies: Walt Disney World, Universal Studios, Sea World, Gaylord Palms, Omni, Publix

Tags for this Online Resume: SAP, Word, Excel, Access, Publisher, PowerPoint, Outlook, ServiceNow, Remedy, Sourcing, Purchasing, Leadership, Typing

System Administrator

team * Monitored physical and logical configurations and provided rapid Tier 2 server support to multiple accounts. * Tier 2 Smart Cloud operations for assisting multiple user (s) with problems and solutions. Monitors and notifies SAN/NAS teams in the event of a LUN or SAS/ NAS failure.. Diagnosed SAP and TWS application errors. Tier 2 support of UNIX/Windows/Linux servers. * Analyzed and monitored existing network for effi...

Tags for this Online Resume: Management, IBM OS/390, IBM, IBM AS/400, ISO, Operating Systems, Oracle, Scheduling, Sybase, Tape Backups

Business Analyst - 20 Years of Experience

PROFESSIONAL SUMMARY I have over twenty years of experience working in the development profession. I have been managing remote development teams on multiple applications for many years. During this time, I have been the primary contact for these applications from all aspects of the profession. This is including business analyst, requirements engineer, development manager, tier 2 support manager and other roles. I am very ve...

Tags for this Online Resume: Agile, Business Analyst, Support, Applications, Architect, AT&T, Wireless, Acquisitions, sql, java, linux, javascript, c++, agile, html, software

Help Desk Specialist

Have a vast interest in expanding on my current base of IT knowledge to include computer server setup, maintenance, trouble shooting, and field- replaceable modules, Specializes in Dreamweaver 2003 HTML and Web page design, Cable Plant design and installation, system networking, TCP/IP protocol stack, Raid Disk arrays, firewall security and administration, VPN services to include Internet Pass thru via PPTP and Terminal Ser...

Tags for this Online Resume: Microsoft Windows 7, Windows 7, Active Directory, Documentation, Microsoft, Microsoft Active Directory, Microsoft Outlook, Remedy, Management, Troubleshooting

Computer Operator - 17 Years of Experience - Near 76040

Seeking an IT position in your organization utilizing my vast experience helping in a continued success of your establishment.

Tags for this Online Resume: Microsoft Windows 8, Application Support, Support, Technical Support, Desk Top Support, Desktop Computer, Encryption, GPO, Active Directory, Microsoft Active Directory

System Administrator - 15 Years of Experience - Near 43119

Tags for this Online Resume: Microsoft Windows, Quality Assurance, Test, Networking, Pc, Personal Computer, Router, System design, Firewall, Encryption

Computer Operator

Tags for this Online Resume: Clusters, Management, Microsoft Windows, Product Management, Servers, Support, Linux, IBM, Technical Support, Security

Health Technologist - 8 Years of Experience - Near 77301

SUMMARY Energetic customer service specialist with 15 plus years of experience. Eager to obtain a position that makes full use of expertise in building customer relations. Advanced customer service experience includes successfully implementing innovative customer programs that increased the customer base by 90%. A high level of computer knowledge and proven competency in multitasking enables optimal performance in a challen...

Tags for this Online Resume: Benefits, Siebel, Support, Technical Support, Troubleshooting, BMC Software, Communication Skills, Customer Service, Documentation, Interactive Voice Response

System Administrator

Tags for this Online Resume: Medical, Medical Billing, Scheduling, Billing, MACs, Pc, Personal Computer, Information Technology, Infrastructure, Networking

Help Desk Specialist

Tags for this Online Resume: Active Directory, Adobe, Apple, Apple MacIntosh Operating System, AVAYA, Blackberry, BMC Software, Cabling, Cisco, Citrix