Description
team * Monitored physical and logical configurations and provided rapid Tier 2 server support to multiple accounts. * Tier 2 Smart Cloud operations for assisting multiple user (s) with problems and solutions. Monitors and notifies SAN/NAS teams in the event of a LUN or SAS/ NAS failure.. Diagnosed SAP and TWS application errors. Tier 2 support of UNIX/Windows/Linux servers. * Analyzed and monitored existing network for efficiency and effectiveness including server performance activity memory and disk space.