High Energy Help Desk professional with exceptional IT background and extensive Help Desk experience in a variety of environments. Detailed, Thorough, Loyal.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	5/2006 - Present
General Fiber Communications, Inc	(Confidential)	1/2005 - 7/2005
New Age Cable, Inc.	(Confidential)	1/2003 - 7/2005
New Age Cable, Inc.	(Confidential)	1/2003 - 1/2005
New Age Cable, Inc.	(Confidential)	1/2003 - 7/2005
New Age Cable, Inc.	(Confidential)	1/2003 - 1/2005
Various Temporary/Consulting Firms	(Confidential)	1/1996 - 1/2002

SCHOOL	MAJOR	YEAR	DEGREE
Kennedy King Junior College	Computer Science	1976	Associate Degree

Highlights:

Companies I like:

Price Waterhouse, Kraft Foods

P&L responsibilities
Presentation
Technology Solutions
Leadership

• Help Desk
• IT Support
• Software Installation
• Hardware Installation
• Computer Maintenance
• Applications Support

Create and maintain Report2Web and Web mail user id’s and passwords, Perform email administrative duties (Spam control, account maintenance), Create and maintain Active Directory user accounts, Field user support calls from Reps around the country, Maintain and modify daily IT Reports