CV, Curriculum Vitae and Online Resumes Search

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Online Resumes with "Ticketing System"

Application Support

Experienced with imaging machines using Norton Ghost, CloneZilla, Acronis True Image and MDT software deployments * 5 + years of Remedy, Service Now, and HP Service Manager ITSM ticketing system experience * Experience with rack and stacking in data centers Familiarity with asset management tracking * Microsoft Active Directory (Revocation, assignment, account lockouts) * TPAM checkout and approval requests for domain admin...

Tags for this Online Resume: Android, Apple, Microsoft Outlook, Microsoft PowerPoint, Troubleshooting, Dell, Active Directory, Cisco, Cisco Switches, IDF

System Engineer

Summary: My background encompasses enterprise experience across multiple areas of the data center. Leveraging Operations, IT Administration, and Capacity Planning. As Team Lead my performance history reflects a 99.99% SLA adherence for response and resolution. In my past roles I have demonstrated the ability to effectively manage high volume ticketing systems. I specialize in the deployment build process and have seasoned e...

Tags for this Online Resume: SOC, Capacity Planning, Planning, System Support, JIRA, Microsoft Windows, Quality, Quality Assurance, Quality Control, Systems Engineer, DATA CENTER, DEPLOYMENT, INCIDENT RESOLUTION, windows, lead, group policy, active directory, server +, technical writing

Senior Oracle Applications Database Administrator

qProfessional Summary: A highly accomplished infrastructure DBA Tech Lead handling Oracle databases and Oracle Applications ERP & EBS from 11 Years, Strong expertise in Oracle databases, Applications E-Business Suite 11i/R12.2 overseeing the streamlined operations of DBA Services. * Oracle Apps Database Lead, having hands on expertise in database & application administration, production support, installations, configuration...

Tags for this Online Resume: Monitoring, Security, Oracle, Oracle 10G, Query, Structured Query Language, Database, Infrastructure, Management, Oracle Database

Health Care/IT expert -15 years experience - Nashville, TN area

Summary 10+ years interface experience within multiple systems * 6 years MorCare/Morrisey experience * 13 years troubleshooting clinical software and utilizing ticketing system * 15 years working in medical facilities * Proficient in MS Office, MorCare, Cypress, ServiceNow, SQL, PACS (GE and AGFA), Powerscribe, Lawson, PowerInsight, Cisco VPN, CAU, Entrust, Physician Portal, PeopleSoft, Netlearning, PACS, HIMSS, EMR, HIPA, ...

Tags for this Online Resume: Services, Adobe, Adobe Photoshop, Dictaphone, Documentation, Information Technology, Management, PACS, Payroll, Anesthesia, it jobs, agile, html, software

Help Desk Specialist

Summary Provides support to end-users for PC, server or mainframe applications, and hardware. May interact with network services, software systems engineering and/or applications development to restore service and/or identify and correct core problems. Simulates or recreates user problems to resolve operating difficulties. Recommends systems modifications to reduce user problems. Refers more complex problems to intermediate...

Tags for this Online Resume: Management, Networking, Troubleshooting, Communications, Information Technology, Remedy, Voice, Data Backup, HP, IBM

Application Support - 4 Years of Experience - Near 20147

SUMMARY Technical support analyst who provides high-level support on a variety of business related software and hardware. I support both Classified and Unclassified enclaves. All enclaves are supported via hands-on support and through phone support as required. I am responsible for hardware/software installations, system configurations, system imaging and system updates. / SCI Security Clearance with SB Polygraph HARDWARE/S...

Tags for this Online Resume: Help Desk, Help Desk Support, Support, Adobe Photoshop, Advertising, Graphic Design, Messaging, Microsoft PowerPoint, Social Media, Web, it jobs, java, linux, software

Help Desk Specialist

Have a vast interest in expanding on my current base of IT knowledge to include computer server setup, maintenance, trouble shooting, and field- replaceable modules, Specializes in Dreamweaver 2003 HTML and Web page design, Cable Plant design and installation, system networking, TCP/IP protocol stack, Raid Disk arrays, firewall security and administration, VPN services to include Internet Pass thru via PPTP and Terminal Ser...

Tags for this Online Resume: Microsoft Windows 7, Windows 7, Active Directory, Documentation, Microsoft, Microsoft Active Directory, Microsoft Outlook, Remedy, Management, Troubleshooting

Web Developer

SUMMARY Highly creative IT professional with 10+ years of SDLC development and technology integration expertise Empowered with analytical problem-solving skills to formulate strategic solutions to complex situations Coordinated and built numerous SharePoint/.Net applications and tools such as ticketing systems, map views, timelines, surveys, security services with dashboards by integrating a number of tools to customize web...

Tags for this Online Resume: Security, Management, Integrate, Javascript, Statistics, Applications, Web, Web Applications, Web Technologies, A SERIES

Computer Operator

CAREER HIGHLIGHTS ROYAL BANK OF SCOTLAND SECURITIES, INC. (formerly Greenwich Capital Markets, Inc.) STAMFORD AND GREENWICH, CT Vice President - Data Center Batch Administrator (2007 - Present) Provide solid overview of overnight batch, utilizing CA Technologies, Inc. and workload automation AE iXp 7.1 gui. Handle batch changes of programs added, removed, and updated within overnight batch, using batch maintenance scripts. ...

Tags for this Online Resume: Audit, Automation, Banking Industry, Capital markets, CT, Distribution, EMC, FACETS, Information Security, Java Programming Language

Project Managers - 20 Years of Experience - Near 66062

Summary * Implemented IT strategy consistent with individual business unit goals and departmental direction * Participated in the creation of technical teams Lead and mentor staff and provide learning and development opportunities by sharing Subject Matter Expertise * Provided 24x7 support on production Web, database and application servers maintain an agreed upon response time for any incident and perform system maintenanc...

Ideal Companies: Sprint, ATT, Verizon

Tags for this Online Resume: Routers, Infrastructure, Management, Monitoring, Oracle, SDLC, Software, Software Development, Voice, Wireless

Application Support - 18 Years of Experience

Professional Summary Process improvement and award-winning customer satisfaction enthusiast! Highly motivated and results oriented, I am ready to add value with a high energy, positive attitude and continuing learning mentality to successfully support the goals of the company in a management position. A multi-industry professional, my trademark is building quality relationships for successful communication at every level, i...

Tags for this Online Resume: Security, Custody, Health Care Industry, Insurance, Medication Administration, Nursing, Communications, Logistics, Metrics, Scheduling, it jobs, html

Application Support - 17 Years of Experience - Near 60640

SUMMARY: IT leading professional for over ten (15), years. My responsibilities were acting as System Administration Help Desk responsibilities, Team Lead and training team in customer service, implementing updating and enforcing the rules and regulations' as well as the agreements of Risk Management, Outlook, Exchange Office 365 email issues.. Help Desk Support Trainer, maintaining Level 3 meeting exceptional SLA's focusing...

Ideal Companies: Microsoft, IBM, Northwestern Hospital

Tags for this Online Resume: Active Directory, Documentation, Inventory, Management, Microsoft Active Directory, Risk Management, SharePoint, Support, IBM, Infrastructure