Description
Summary 10+ years interface experience within multiple systems * 6 years MorCare/Morrisey experience * 13 years troubleshooting clinical software and utilizing ticketing system * 15 years working in medical facilities * Proficient in MS Office, MorCare, Cypress, ServiceNow, SQL, PACS (GE and AGFA), Powerscribe, Lawson, PowerInsight, Cisco VPN, CAU, Entrust, Physician Portal, PeopleSoft, Netlearning, PACS, HIMSS, EMR, HIPA, Meaningful Use, Dragon, M*Modal, Adobe Photoshop, Captivate, SABA, MS Project, One Note, Qlikview/QlikSense, Clarivia * Technically skilled in Cerner: PowerChart, First Net, Rad Net, SurgiNet, SNSA for Anesthesia, CareNet, IView, MPages, Powernotes, Powerplans, Dynamic Docs, Discern Analytics, Cerner Advantage, Cerner Explorer * Advanced knowledge of all healthcare departments and processes which assists in ability to detect, troubleshoot, and measure impact of issues in clinical software * Support Services Employee of the Year 2016
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