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Online Resumes with "Service delivery "
Chief Executive Officer - 20 Years of Experience - Near 20018-2929
To lead and manage an organization that focuses on excellent customer service and delivery in government or the non profit sector.
Tags for this Online Resume: Complaints, Management, Procurement, Risk Management, Benefits, Policies and Procedures, Information Technology, Project Management, Transportation, Bonds
Operations - 20 Years of Experience - Near 77584
PROFESSIONAL SUMMARY Results-driven Executive . Strategic thinker and corporate change agent builds enterprises, infrastructure and systems. Expert project and program manager of complex strategies and initiatives. Lead business growth, customer service expertise, call center and network operations centers. Direct global organizations and international BPO solutions. Consummate leader establishes high performance organizati...
Tags for this Online Resume: Local Area Network, Wide Area Network, Acquisitions, Automation, Bad Debt, Business Development, Customer Service, Customer Service Center, Field service
Project Manager - 15 Years of Experience - Near 45305
SUMMARY Goal oriented experienced project manager with a demonstrated history of working in the information technology and professional services industry. Experienced in all phases of service delivery across commercial, civilian, and DoD customers. Successfully lead delivery of projects using domestic and global resources in hybrid cross-functional teams. Responsible for all phases of customer engagement, overall project su...
Tags for this Online Resume: Automation, Budgeting, Client Prospecting, Forecasting, Infrastructure, Management, Project Closure, Project Management, Project Manager, Proposal Development, it jobs, agile
Operations Manager / Service Delivery Manager
Data processing professional with 25+ years of experience in a large MVS Data Center environment. Strengths include extensive computer operations knowledge, Data Center integration skills and experience. Interpersonal and communication skills enable effective problem solving across all levels of an organization. Technical background complemented by project management experience as well as Account Management. Specialties:M...
Ideal Companies: 7-8 months
Tags for this Online Resume: Service Delivery Manager, Operations Manager, Outsourcing, Quality Assurance, Change Control, Compliance, Audit, Audit Compliance, Management, Automation, linux, Transition Manager, agile, it jobs
Business Analyst - 3 Years of Experience - Near 21754
An experienced IT professional seeking a Business Analyst position that utilizes my experience in Information Technology, Operations, Service Delivery Management, Service Desk Management, Business Analyst, and Customer Service and leverages my subject matter expertise in implementing IT Services Management (ITSM) business processes.
Tags for this Online Resume: Management, Policies and Procedures, Support, Technical Support, Account Management, Complaints, Documentation, Due Diligence, Information Technology, Infrastructure, it jobs
Quality Assurance Specialist - 13 Years of Experience - Near 33172
Experience Summary * 12.4 years of experience in Software Development/Functional Testing/ Mobile Testing/Automation Testing out of which around 4 years of Onsite experience for Denver, CO, USA and Miami, FL, USA * Around 1.5 years of hands on experience in Automation testing using Selenium Web driver /C# and Page Object Model (POM) and experience in development of QA Framework function library. * Hands on experience on Crui...
Tags for this Online Resume: Offshore, Test, Test Cases, Distribution, Travel, Airlines, C# Programming Language, Software, System Analyst, Configure, c#, agile
Human Resources Manager - 18 Years of Experience - Near 19124
Service Delivery or the Alternate Delivery Channels thereby contributing towards achieving the respective organizations corporate objectives.
Tags for this Online Resume: Appraisals, Banking Industry, Credit Cards, Email, Integrate, Interactive Voice Response, Services, Sourcing, Voice, Compensation, organizational development, talent acquisition, talent development, Service Ambasidor
Application Support - 4 Years of Experience - Near 560067
EXPERIENCE SUMMARY: - 1 Worked with Bharti Airtel Limited as a Customer Care Executive from 12 th Dec 2003 to 31 Mar 2008. Job Description : Troubleshooting Broadband connections ( ISP : AIRTEL) 2 Promoted as Team Leader in Bharti Airtel Limited as a Team Leader from 1 st April 2008 to 31 Mar 2009. Job Description : Team Handling and Management. 3 Continued working with outsourced company First Source Ltd Bhopal (Airtel Bro...
Tags for this Online Resume: Active Directory, Billing, broadband, Clustering, Compliance, Dec, Management, Microsoft, Microsoft Active Directory, Microsoft Exchange
Human Resources Manager - 20 Years of Experience - Near 20613
AREAS OF EXPERTISE: -Program Development & Performance Management -Development & Implementation of Systems & Processes -Prioritizes Responsibilities & Creative Team Leader -Success with short & long term planning -Develop and Update Operating Procedures and Policies -Improve Customer Service Models -Internal Staff Training and Development -Understanding of Federal and State Laws Career Highlights DISTRICT OF COLUMBIA GOVERN...
Tags for this Online Resume: Training, workforce development, management, Communications, Corporate Social Responsiblity, Relationship Builder, Program Managment, Project Management, Assessments, recruiter, employee relations, human resources
Manager - 12 Years of Experience - Near 34655
CAREER HIGHLIGHTS * 20 years of IT experience in engineering and application deployment for prominent companies from diverse industries. * Demonstrated success in leadership roles of progressive responsibility, such as Manager of IT Operations, Director of OSS Service Delivery, Director of Broadband Engineering, and Project Lead. * Consistently recognized by senior management for exemplary performance earned multiple promot...
Tags for this Online Resume: Business Contingency Planning, Help Desk, Infrastructure, Telephony, Wide Area Network, Applications, Information Technology, Call Center, Help Desk Support, Lan/Wan, agile, sql, Python
Service Delivery Manager - 17 Years of Experience - Austin and Galveston, Texas
SUMMARY I am seeking a position where I can utilize my delivery management skills to exceed internal and external customer expectations, stay within defined scope of work and develop new business opportunities.
Tags for this Online Resume: Customer Service, Project Management, ITIL, Service Delivery Management, Remote Network Management, Network Management, Problem Resolution
Senior Director - 20 Years of Experience - National and Global Experience developing highly functional analytics teams or profitable services teams
Directed Led an international network troubleshooting and security consulting team. Developed and implemented service practices that moved the practice from a COGS model to profitability generating $5M annually securing existing install base. * Increased revenue from a negative run-rate of <$250K>/year to a positive run-rate of $5M/year. * Developed service practice "line card" to standardize practices, pricing and facilita...
Ideal Companies: NAMM, Fender Musical Instruments, Quilter Amps, Yamaha Musical Instruments, AWS, Splunk
Tags for this Online Resume: Pricing, Professional Services, Security, Services, Spss (Math/Stats Pkg), Bloomberg, Consulting, Engineering, Mcafee (Virus Control), management, Customer Experience, Business Intelligence, Channel Operations, Sales Operations, NEC, Cisco, NetApp, Channel Partner Operations, Compensation Planning, Strategy, Network Infrastructure
