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Online Resumes with "Service Management Processes"



Manager - 10 Years of Experience - Near 83642

A position as an IT Service Management Process Manager / Major Incident Manager / Problem Manager / Account Delivery Manager leveraging skills and experience

Tags for this Online Resume: ITSM, ITIL, Business Process, Major Incident, Problem Management, Service Management, Process Improvement

Training & Development Manager

Enterprise-wide / strategic level program planning services management process improvement change management and systems implementation * Proficiency in conducting formative and summative needs assessment and gap analysis in order to maintain alignment of programs training and projects with organizational aims * Expert and advanced System Administrator level proficiency in a plethora of proprietary and common information ma...

Tags for this Online Resume: Management, Project Management, Support, Technical Support, Documentation, Integrate, Product Management, Learning, Learning Management Systems, Implementation, eLearning, Training, Compliance, Pharmaceutical, Medical Devices, Professional Development, Shared Services, Analytics

Project Manager - 1 Years of Experience - Near 33166

Areas of Expertise: * Project & Program Management * Large scale ERP implementation (SAP) * IT Services Management * Process Design & Implementation * Business Analysis * Risk Assessment / Impact Analysis * Change Management * IT Account management

Tags for this Online Resume: Business Analysis, Business Analyst, Services, Applications, Desktop Applications, Process Design, Information Technology, Internal Controls, Microsoft Windows, Project Management, SAP, PMP, Change Management

Sales Representative - 20 Years of Experience - Near 13152

QUALIFICATIONS PROFILE * Highly self-motivated and results-driven management professional with more than 24 years providing high- performance sales & marketing, customer service, account management, and business operations management in the retail and hospitality industries. * Detail-oriented, analytical and methodical with critical thinking to resolve work issues even under stress. * Flexible with quick learning abilities ...

Tags for this Online Resume: Clubs, Sales, Technical Sales, Accounting, Marketing Management, Accounting Functions, Compliance, Customer Service, Inventory, Account Management, B2B Sales

Project Manager - 18 Years of Experience - Near 06063

Summary IT Project Coordinator professional skilled within 3 industries to help achieve optimal business results while managing cross-functional teams and client relationships. Communicates effectively with peers and senior management. Strong organizational, planning, influencing and management skills. Experienced IT professional with Infrastructure background used to develop and implement solutions within the Financial and...

Tags for this Online Resume: Team Lead, Information Technology, IT Management, Management, Support, Technical Support, Production Control, Jr. IT Project Manager, IT Project Technician, IT Project Coordinator

Business Analyst

Professional Summary: * Complete understanding of SDLC models as well as expert knowledge of SCRUM/Agile methodologies * Independently initiate, identified and coordinate the analysis of clients' needs in the project. And work with technical and business teams to gather requirements and specifications * Follow the Service Management processes guideline and address all incidents and SLAs, Acts as a liaison between business c...

Tags for this Online Resume: Business Analysis, Business Analyst, Business Requirements, Marketing Management, Use Case Diagrams, Use Cases, Agile, Applications, Best Practices, Cms

Team Leader

Areas of Expertise: * IT & operational transformation * Application development & production support * Data management & business intelligence * PMO - Portfolio, program & project management * Enterprise infrastructure strategy & management * Financial management of large IT budgets * Software engineering, application development methodology & solution architecture, programming languages * Supplier & vendor management - ons...

Tags for this Online Resume: Application Development, Development Methodology, Budgeting, Financial, Financial Services, Services, Automation, Information Technology, Insurance, Management

Sales Representative - 20 Years of Experience - Near 13152

QUALIFICATIONS PROFILE * Highly self-motivated and results-driven management professional with more than 20 years providing high- performance sales & marketing, customer service, account management, and business operations management in the retail and hospitality industries. * Detail-oriented, analytical and methodical with critical thinking to resolve work issues even under stress. * Flexible with quick learning abilities ...

Tags for this Online Resume: Clubs, Sales, Technical Sales, Accounting, Accounting Functions, Marketing Management, Compliance, Customer Service, Inventory, Account Management

Customer Service Manager - 15 Years of Experience - Near 95020

Tags for this Online Resume: Sales, Customer Service, Email, Logistics, Payroll, Supply Chain, Support, Account Manager, Ariba, Management, Gilroy, customer service, manager, process, quality assurance,, customer service, call center, Account manager

Department Manager

Tags for this Online Resume: ISO, Management, Product Development, Quality, Quality Assurance, Research, Research and Development, Services, Training, UL

Business Analyst - 18 Years of Experience - Near 53150

I am a solution and results driven IT Business Relationship Manager with experience in IT Delivery and Relationship Management, Resource and Capacity Planning, Project Management, Portfolio Management, Risk Management, and implementing Service Management processes and support. I have experience leading cross functional teams for the delivery of global projects with a track record of delivering on time and on budget.

Tags for this Online Resume: Technical Requirements, Test, Test Plans, Unix, Business Requirements, Call Center, Capacity Planning, Cisco, Geographic Information System, Management