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Online Resumes with "Service Management Processes"
Drive the process
Ideal Companies: Toyota, Disney, IBM
Tags for this Online Resume: ITIL, Change Management, Service Management
Customer Services, Outsourcing and IT Delivery Operations "Black Belt"
Leader and manager for Outsourcing, Customer Services, and IT Operations delivery with over 24 years with a large global, international Services, Hardware and Software provider. Greatest strengths include managing and leading change through process, organizational and cost improvements tied to business strategies to contribute to the bottom line. Career includes 5+ years in outsourcing services, both leading solutions deve...
Ideal Companies: Scientific Atlanta;Arris;Price Waterhouse;Gartner;Newell-Rubbermaid;Siemens
Tags for this Online Resume: Information Technology, Customer Service, Client Relationship, Services Delivery Management, Account Delivery, Trusted Advisor
Director of Service Management
I am looking to lend thought leadership as a Subject Matter Expert, in the field of IT Service Management. This is for process and software technology that helps Companies integrate their IT strategies with the needs of the business and reduce cost.
Ideal Companies: HP, BMC, IBM, Service Now, Front Range, Numara.., Technology Outsourcing or Software
Tags for this Online Resume: ITIL, Service Management, Technology Director, IT Process Expert, Change Management, Configuration Management, Product Management, Software
Customer Service Manager, Process Improvement, Talent Development, Quality Audits, Metrics, SLA
IT Service Management, process assesment, implementation, standardization and improvement
To help IT organizatons achieve superior business integration, efficiencies, and service quality
Featured Profile
Program/Project Manager - IT Infrastructure
Extensive experience with solutions-focused IT Business Services Management with expertise in technical solutions for major global clients large systems design, infrastructure deployment, financial management, operations management enterprise management and information technology system management.
Ideal Companies: Google, Verizon, BAE, General Dynamics, IBM
Tags for this Online Resume:
IT Management, Acquisition Support, Agile , •Information Technology Service Management
It service management consulting
I am seeking a position which will allow me to bring my wide range of operations and quality improvement experience to a company that is serious about high quality IT service delivery with a commitment to continuous service improvement.
I have recent experience with conducting management interviews to determine the "as-is" state of Incident and Asset Management processes at the Loudoun County Public School system, and taki...
Tags for this Online Resume:
ITIL Process Implementation, Service Delivery Quality Improvement, Program & Project Management, Process, Metrics Development & Improvement, Incident, Request & Change Management, Requirements Gathering, Process analysis & Improvement Recommendations
Service Delivery Manager
• Over 4 years of experience in:
~ Business Analysis ~ Project Management ~ Service Delivery Management
~ Program Management ~ IT infrastructure Management ~ Client Relationship Management
~ Escalation Management ~ UAT testing ~ Team Management
• Track record of initiating other service management processes, including IT Service Continuity Management, Problem Management, and Change Management, as required to...
Tags for this Online Resume:
Pune, Service Delivery Manager, Change Analyst , Business Analayst
ITIL Process Manager - 17 years experience - Seattle, North Puget Sound
AS AN ITIL CERTIFIED PROCESS MANAGER, I use my extensive customer support, service management and process improvement skills to mature business processes, streamline workflows and ensure the best customer experience possible.
I BELIEVE that the relationship a company has with a customer is the most important aspect of business.
I also believe that using efficient and effective process improvement practices can positive...
Tags for this Online Resume:
Process Management, Program Management, Service Management, ITIL certified, Data Analyst, Solution Management
Educational Administrator
Fee F. Habtes, DPA, MPH, MHSA Telephone & Email
1008 Community Drive Cell (217)-685-4129
Springfield, IL 62703 Feehabtes@yahoo.com
PROFESSIONAL SUMMARY:
EEO/AA Officer, ADA Coordinator and Diversity Enrichment Program educator for the Illinois Department of Veterans Affairs (2013 to Present)
Execu...
Featured Profile
Configuration/Change/ITIL Manager
To use the knowledge and skills that I have been developed over the years to really make a positive difference for an organization.
Ideal Companies: USAA, Harland Clarke, GDIT, Lockheed Martin
Tags for this Online Resume:
configuration management, data management, ITIL, change management, asset management
Program/Project Manager - IT Infrastructure
Extensive experience with solutions-focused IT Business Services Management with expertise in technical solutions for major global clients large systems design, infrastructure deployment, financial management, operations management enterprise management and information technology system management.
Ideal Companies: Google, Verizon, BAE, General Dynamics, IBM
Tags for this Online Resume: IT Management, Acquisition Support, Agile , •Information Technology Service Management
Configuration/Change/ITIL Manager
To use the knowledge and skills that I have been developed over the years to really make a positive difference for an organization.
Ideal Companies: USAA, Harland Clarke, GDIT, Lockheed Martin
Tags for this Online Resume: configuration management, data management, ITIL, change management, asset management
