Enterprise-wide / strategic level program planning services management process improvement change management and systems implementation * Proficiency in conducting formative and summative needs assessment and gap analysis in order to maintain alignment of programs training and projects with organizational aims * Expert and advanced System Administrator level proficiency in a plethora of proprietary and common information management platforms and systems - especially LMS' Pragmatic action-oriented servant-leadership management style focused on removing roadblocks and supporting staff and colleagues to reach their highest potential * Experience creating and interpreting analytics metrics reporting and evaluation plans to determine and effectively communicate programming impact Proficient in creating leading and maintaining governance frameworks in order to sustain integrity legal compliance (international and domestic) and cross functional alignment of systems and programs * Compelling and effective communication facilitation and information delivery for large and small groups in writing in person and remotely * Learning design and development using all common methods tools and modes of multimedia and eLearning development and delivery. Click here to review a short PowerPoint with a few of my work samples. * An amiable but professional and direct interpersonal communicator with the ability to easily form and maintain strong productive working relationships with professionals at all levels and areas of expertise

Highlights:

• Management
• Project Management
• Support
• Technical Support
• Documentation
• Integrate
• Product Management
• Learning
• Learning Management Systems
• Implementation
• eLearning
• Training
• Compliance
• Pharmaceutical
• Medical Devices
• Professional Development
• Shared Services
• Analytics