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Online Resumes with "Service Level"



Director of Supply Chain - 20 Years of Experience - Near 33511

QUALIFICATIONS: 1977 - 2013 Verizon Communications Accomplished with a dynamic 36-year history of leadership in multiple operations including 13 years of executive level management within Verizon Communications. Defined as a results focused executive with key roles/responsibilities dedicated to improving shareholder value and company growth. Director Supply Chain Management - Logistics Services Director Supply Chain Managem...

Tags for this Online Resume: 3PL, Account Management, Audit, Business Requirements, Capital Expenditures, Customer Relationship Management, Data Analysis, English Language, Financial, Forecasting

Software Engineer - 12 Years of Experience - Near 01655

EXPERIENCE SUMMARY: Over fourteen years of experience designing, developing and maintaining systems in data analyzing, data processing, data warehousing, reporting on enterprise data and applications. * Core expertise in Reporting using PL/SQL, SQL, Hyperion Brio Enterprise Products, OBIEE, Pentaho and cTools, Oracle, MS SQL Server and Sybase, Data Warehousing, ETL using Informatica, Pentaho, Clover, Bug fixes, new applicat...

Tags for this Online Resume: Toad, Oracle PL/SQL Programming language, SQL Developer, SQL Loader, Structured Query Language, ETL, Agile, Database, Legacy, Microsoft Windows, pl/sql, Oracle, ETL, Business Intelligence

Senior Contracts, Pricing and Proposal Manager - 20+ years Experience - New York City

Senior Manager Finance * WebMD Health Services Group Inc. * January 1 2017 - Present Responsible for pricing/deal analysis, opportunity review, contract administration and the financial aspects of sales operations for a software as a service health and wellness application. On my team I have two direct reports a Senior Salesforce Analyst who is responsible for the administration of our database and all reporting requirement...

Tags for this Online Resume: Accounting, Accounts Receivable, Litigation, Proposal Manager, Receivables, Xerox, Pricing, Billing, Drafting

Director - 18 Years of Experience - Near 84095

18+ years domestic / international experience managing multi-site business / contact center operations that include: operational strategy KPI management process improvement quality programs customer experience (VoC / NPS / CSAT) training online help / self-service social media workforce management (capacity planning / forecasting scheduling intraday mgt and service level / staffing optimization) budget / P&L management IT /...

Tags for this Online Resume: Forecasting, Budgeting, Customer Relationship Management, Financial, Financial Modeling, Modeling Experience, Operating Budget, Process Improvement, Software, Computer Telephony Integration (CTI), Operations, SaaS, Contact Center Operations, Client Implementations

Featured Profile

SENIOR MANAGEMENT IN IT- ECOMMERCE- DIGITAL TRANSFORMATION- M&A

Optimize IT for Accelerated Value - Deliver Next Generation Solutions Faster Then Ever! Dynamic and energetic executive with over 19 years of diverse and progressive experience leading large-scale corporate and IT activities. Seasoned in managing multiple simultaneous projects, coordinating across all organizational levels, leading talented teams in yielding sustained business growth and rapid transformation, restructuri...

Ideal Companies: Randstad, Mathworks, CA, EMC/Dell, Bose, GE, Boston Scientific, Ratheon, TJX, BJs, National Grid, Constant Contact, Fresenius, IBM, Intel, HP, Kronos, Comex, Prolifics, IBM, Sapient, KPMG, Accenture, Oracle, Aetna, Liberty Mutual

Tags for this Online Resume: SDLC, ITIL, Agile, DevOps, Open Source, Cloud, Networks, Security, SaaS, Big Data, IoT, Mobil, Omni, Microservices, Containers, Smart Applications, Systems Integration, Virtualization, Re-Platforming, POS, Order Management Systems, M&A, Business Process Outsourcing, IBM Stack, Open Stack, Oracle, SAP, Ariba, Coupa

Developer - 5 Years of Experience

SUMMARY * Highly motivated IT professional, 5+ years of experience in development and implementation of customized software and web-based applications * Over 4+ years of PRPC (Pega RULES Process Commander) experience as design developer and PRPC workflow experience. * Experience in gathering, documenting and analyzing business requirements and worked on many project methodologies like Agile / Scrum. * Experience designing a...

Tags for this Online Resume: Information Technology, Extensible Markup Language (XML), Integrate, Javascript, Oracle, HyperText Markup Language, Java Programming Language, Acceptance Testing, Applications, Documentation

Department Manager - 7 Years of Experience - Near 37040

Profile: * Managed 53 employee's in 3 departments as well as the budgets for those departments. * Solid background in warehousing and shipping experience and RF scanning. * Demonstrates strong yet professional leadership qualities. * Consistently striving to find more efficient ways of doing the job. * Experienced in fields of materials handling, warehousing (cycle counting), scanning and all other operation functions. * Sk...

Tags for this Online Resume: Nashville Clarksville, Applications, Defense, Documentation, Focus, Human Resources, Leadership, Distribution, Inventory, Inventory Control

Data Center Manager - 20 Years of Experience - Near 60073

ACCOMPLISHMENTS * Consolidated datacenters in Ohio, Pennsylvania, Michigan and Iowa to one centralized location leveraging resources and reducing cost while providing opportunities for growth. * Spearheaded the development of a Data Exchange department providing Data Privacy for sensitive information applying best practice policies and procedures. Allowed us to provide a new service from a centralized area for all internal/...

Tags for this Online Resume: Disaster Recovery, Support, Job Control Language, Management, Systems Programmer, Policies and Procedures, Scheduling, Assessments, Audit, Compliance, IT Manager, Leadership, Vendor Management, Data Center Infrastructure, SLA's, Change Management, ITIL Foundation, KPI, Operation Support, Mainframe, I-Series, AIX, Data Exchange, Development and Mentoring, Data Center Facilities, Risk and Compliance, Encryption

Featured Profile

IT Manager

Manage larger Global ERP Projects

Help Desk Specialist

SKILLS SUMMARY * Technical Account Manager supporting Fortune 500 Companies * Program planning & Schedule management * Experienced in procuring Service Level/Maintenance Agreements and equipment * MS Office including MS Project, Excel * Security experience supporting DOD/Military and Private Sector contracts ensuring compliance with related Regulations and Standards * Various 6 Sigma tools * Self-driven, but also works well...

Tags for this Online Resume: Configure, HP, VAX, VMS, Automation, Compaq, Customer Service, Dec, Fab, Intel

Accountant - 20 Years of Experience - Near 98104

Merged the finance functions of multiple lines of business and streamlined financial activities at the home office. Also led the accounting team and functions during multi-year transition and conducted training on business knowledge and IFRS reporting. * Implemented PeopleSoft and SAP and the expanded transaction ledger to include support for multiple levels of management GAAP and IFRS reporting. * Streamlined planning proc...

Tags for this Online Resume: Audit, CAO, Document Management, Financial, General Ledger, HR, Human Resources, Legal, Management, Planning, Operations, Financial Analysis

Program Manager - 20 Years of Experience - Near 43028

SUMMARY Background experience includes 30+ Years primarily in IT Management, and Business Management. Sr. IT Management experience in Banking, Insurance, Auto Industry, e Commence, Dept. Stores (POS), Aerospace, National Defense, Telecommunication, etc. Extensive IT Operations and Application development experience. Extensive experience managing the development of over 850 applications in my 30+ years in IT Management / IT ...

Tags for this Online Resume: SDLC, Management, Risk Management, ROI, Application Development, Monitoring, Oracle, Security, Unix, Financial