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Online Resumes with "Service Level"
Manager - 20 Years of Experience - Near 27513
Open to new Opportunities! Technology and business leader consistently successful in defining real-time business strategy and translating it into high- impact actions, operations, and financial results. More than 20 years experience driving revenue, market, and profit growth for leading organizations such as Cisco Systems, CrossComm Corp. and Nynex Business Information Systems. Attribute superior Customer Service and Manage...
Ideal Companies: netapp, VMWare, verizon
Tags for this Online Resume: Cisco, Networking, Management, Consulting, Program Management, Recruiting, Cloud & Managed Service, Revenue & Margin Growth, Life cycle Management, Business Development, Profit & Loss Responsibility, Executive Level Negotiations, Strategic / Tactical Planning, Leadership, Infrastructure Development, Dallas, TX, Raleigh / Durham NC, Virginia, Creative & Flexible, Employee Development, CCIE, Systems Engineering, Service Delivery Management, Network Management
System Engineer - 20 Years of Experience - Near 64018
ACCOMPLISHMENTS Leadership - Consolidated datacenters across the country into a Tier 4 datacenter providing great cost savings and greater application reliability. Provided both technical and leadership skills to move thousands of systems, hundreds of applications and petabytes of information into the new datacenter. Responsible for the team efforts to deliver the platform transformations and ensure minimal down time during...
Tags for this Online Resume: Active Directory, Active Server Pages, Automation, Clusters, Configure, Dba (Database Admin), Desktop Computer, Disaster Recovery, EMC, Enterprise Architecture
Help Desk Specialist - 20 Years of Experience - Near 95118
SUMMARY: * Experienced IT Support Specialist in Windows and Mac OS X, iOS. Supported C level Exec's and Regular Staff with superior service level. * Experience in Team leadership and user support. * Excellent with multitasking and large workload environments. * Background in Sales, Electronics and Computers giving solid foundation for customer service problems single point of problem resolution.
Tags for this Online Resume: Video, Information Technology, Support, Cisco, Microsoft Office, Folder, Pc, Personal Computer, VIP, office 365, AD admin
Production Manager
To contribute to your success through the use of exceptional applied Production Management knowledge of manufacturing operations which include managerial, customer service and employee supervision. Desire to oversee operations servicing people, which may include one or more functions to the intensity established in your Service Level Agreement and/or Policy Standards.
Tags for this Online Resume: Kanban, Production Control, Scheduling, 5S, Accounting, Appraisals, FACETS, Inventory, Inventory Control, ISO, kanban production control
System Administrator
Seeking to continue a career as an IT Professional. Looking to broaden current skill set and work directly with equipment manufacturers and end users. to install configure administer and support servers storage networking and communications systems. SUMMARY OF QUALIFICATIONS * Seasoned systems administrator for enterprise mainframe servers * Proficient with HP-UX, SUN Solaris, System V, BSD, Ubuntu, Red Hat, Windows * Exper...
Tags for this Online Resume: Security, Certificate Authority, Control Systems, Radar, A+ Certification, Application Support, Applications, AT&T, BSD, Cabling
Case Management Manager - 11 Years of Experience - Near L5V2V
PROFESSIONAL SUMMARY: Ms. Catherine Santos is an international medical graduate with a specialty training in Obstetrics and Gynecology benefiting from a broad medical experience and extensive background in healthcare, acquired over many years. In addition to her experience in medical management, Catherine has a considerable knowledge of assessment, analysis and adjudication of short term and long term disability and accommo...
Tags for this Online Resume: Medical, Assessments, Computer Aided Software Engineering, Management, Test, ACLS, Attention to Detail, Automobile Claim Law Specialist, Communication Skills, Compliance
Help Desk Specialist - 20 Years of Experience - Near 08816
Summary: Assist and interact with client base in US and Canada with production reports in a 24x7 brokerage processing services operation. User support and customer service on company supported computer applications and platforms. Troubleshoot problems and advise on the appropriate action in a timely manner. Escalate requests to management as needed. Work with all aspects of Windows such as Microsoft office suite of products...
Tags for this Online Resume: Help Desk, Applications, Documentation, Management, Production Control, Support, Unix, Xerox, citrix, active directory, Client services, help desk analyst
Project Manager - 14 Years of Experience - Near 19446
reverse chronological order) CAREER HIGHLIGHTS * Reporting into Executive Leaderships - Executive Director at Amgen Inc, Senior Director at Sanofi etc * Engagement and Customer management - At Sanofi for Cognizant * Program and Project Management - Scoping, Planning, Execution and Closing * Subject Matter Expertise - US Pharmaceutical Contract management and Chargebacks * Mainframe Projects - Requirements, Design, Coding & ...
Tags for this Online Resume: Business Development, Cobol Programming Language, IBM DB2 Database, Informatica, Job Control Language, Oracle, Pricing, Management, Project Management, Project Manager, Pharmaceuticals
Project Manager
Qualifications Summary SW Systems Modeling and Analysis * OO Design * UML * Visual Paradigm * Agile / Iterative Processes * System Development Methodologies * Business Process Documentation * Use Case Modeling * Requirements Management * Technical Writing * IBM Rational Rose * IBM RequisitePro SW Project Management * Planning / controlling complex software development projects * MS Project * Teach/Train Individuals and grou...
Tags for this Online Resume: System design, MySQL Database, Java Server Pages, Javascript, Microsoft Excel, PHP Programming Language, Query, Requirements Definition, Statistics, Systems Analyst
Health Technologist - 8 Years of Experience - Near 53172
QUALIFICATIONS SUMMARY Seasoned professional with a solid background in development, training, and implementation for a variety of healthcare products. Proficient in data collecting, report generation, and record management. Possess expertise in client liaising and technical troubleshooting. * Training: Proficient in developing training tools and ensuring that team members and end users alike possess the tools and skills ne...
Tags for this Online Resume: Software, Support, Technical Support, ISO, Aerospace, Control Systems, Documentation, Engineering, Manufacturing, Technical Requirements
Director/Manager - 20+ Years of Experience
Looking for an opportunity to direct/manage cross-functional teams in implementing IT solutions to support business initiatives, or manage applications development teams. With twenty+ years IT experience, my specialty is IT Leadership. My passion is being an innovative, results-driven professional providing vision, strategy and executive leadership focused on achieving exceptional results in highly competitive environments ...
Tags for this Online Resume: IT Leadership, Disaster Recovery, Incident Response, Network Services, Networking, IT Managment, Change Managment, IT Director, Mobile Device MGT, Asset Management, TEM, Process Improvement, MS SQL Admin, Web Development, Applications Development, Motivator, Team oriented, Project Management, Mergers and Acquisition expertise, Strong Leadership, Strong Interpersonal and Professional Communication Skills, Expert Vendor Negotiation and Relationship Management, Policy and Procedure Development and Implementation, Inventory and Asset Management, Strong project management acumen
IT Operational Support
Versatile and goal-driven professional with over 30 years' experience in both technical and leadership roles managing the support of various operating systems and associated hardware. Directed a team of twelve plus engineers in six physical locations supporting Hewlett Packard's six large 100,000+ sqft data centers in Georgia and Texas. The team was also responsible for support of over 60 remote locations around the world u...
Ideal Companies: Hewlett Packard Inc., Amazon, Various Oil and Gas companies.
Tags for this Online Resume: Management, HP, Linux, Support, Veritas, SLAs, HP/UX, Infrastructure, WebApps, SAP, HADR, Technical Support, VMWare, Unix, Delivery Manager, Support Manager
