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Online Resumes with "Service Level Agreement "



10 years operational and technical support experience

Motivated leader. Results driven, creative, compassionate, customer focused

Ideal Companies: Fortune 500, Fortune 300, Start Up

Tags for this Online Resume: Provisioning, Operation, Supervisor, Manager, Leader, Business Analysis, Customer Service

MBA Sales Manager

Experienced sales manager with MBA, looking to work for a forward-thinking company of any size, to offer what I consider my greatest attributes of leadership, strength, integrity, intuition, knowledge, and interpersonal communication.

Ideal Companies: Microsoft, T. Rowe Price, Fidelity, E-Trade

Tags for this Online Resume: Marketing, Finance, Manager, Sales, Wholesaler

Customer Service Expectations Exceeded

Detail oriented, articulate, meticulous organized Customer Service Professional with excellent interpersonal communications skills. Punctual, loyal, long term, dependable, reliable.

Ideal Companies: Companies that value and respect their employees, giving them the tools to exceed for the highest good of all.

Tags for this Online Resume: Customer Service, Data Entry, Administrative, Email Customer Service

IT Management

An accomplished Senior IT Manager with 10+ years of experience building and initiating change management and quality assurance practices in ITIL and SDLC frameworks resulting in the stabilization of global production infrastructure and software systems and the delivery of quality software releases. A proven diplomatic communicator performing a combination of strategic planning, IT service management, risk mitigation and ...

Global Systems and Storage Call Center L2 Manager

IT Call Center Operations Director/Manager with extensive experience providing customer support in a global mission critical L2 and L3 environments. Excellent knowledge of iOS and Android devices. Strong technical background with large systems and storage solutions. Excellent escalation, incident management, HR generalist, payroll, and budgets management skills. Highly proficient in leading high performing teams to succes...

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Experienced Benefits, Executive Comp., and Total Rewards Professional

Looking to expand upon and utilize my 20+ years of experience as an HR professional to enhance the human capital management and total rewards experience for your company and its employees.

Ideal Companies: Cargill, Target, General Mills, Syngenta, Mosaic, Polaris, Ameriprise, Wells Fargo, TCF, US Bank

Tags for this Online Resume: Total Rewards, ESOPs, Defined Contribution Plans, Defined Benefit Plans, Health and Welfare Plans, Design, Administration, Implementation, ESPPs, 401(k), Non-qualified Plans, Compensation, Benefits Manager, Total Rewards Manager, Total Compensation Manager, Retirement Plans Manager, Benefit Plan Design, Stock Options, Stock Purchase Plans

Document Management- 20+ years experience - supervising people

Manage a team to meet service level agreements, meet & exceed expectations and satisfy our customers needs

Tags for this Online Resume: Manager, service, metrics, operations, administrative, production

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Joint Program System Analyst/Project manager

I am seeking challenging new business opportunities that provide me and those I support with the opportunity to apply my people management and system acquisition and logistics professional expertise, leadership and program management experience. I want to lead or support programs as part of the management team or as a direct contributor which advance increased performance, reduce cost, and deliver consistently high qua...

Ideal Companies: NCI INC, Booz Allen Hamilton, Accenture, Engility, Raytheon Technical Services, Computer Science Corporation CSC, SRA, Jacobs Engineering Alionscience

Tags for this Online Resume: Acquisition, Project Management, Lifecycle Sustainment, Logistics, Integration, Configuration

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Project Manager of Product Implementations - 15 years experience - Miami

I have over 15 years experience in Managing of Technical/Facilities Implementations and maintenance in the Telecommunication industry. I am detail oriented, and competent in vendor negotiation, drafting and contract management. Some of my primary functions consist of vendor collaboration in designing, reviewing, procurement and creating the Scope of Work (SOW). The SOW documents define a complete action list of items incl...

Tags for this Online Resume: Telecom Manager, Project Manager, Procurement Manager, Facility Manager, Development Project Manager, Manager of Technical Implementations

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