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Online Resumes with "Service Desk operations "
The Road Runner of Data Entry!
High energy Administrative Assistant with exceptional customer and communication skills. Quick, Confidence and Dependable. Familiar with all Microsoft office applications, internet savvy, data entry skills at 80wpm. Effecient and Effective work is what I give to my employers.
Ideal Companies: N/A
IT Director of Computer Operations, Virginia
Seasoned IT professional with innovating thinking and leadership abilities who has successfully and consistently delivered on maximizing efficiencies and introducing automation of services. Demonstrated repeated success at managing and improving large- and medium-sized Data Centers, Network Operation Centers, and Distributed platforms. Well-organized, results-oriented individual with proven ability to implement standards, ...
Tags for this Online Resume: Production support, Data center operations , Service Desk operations , Application support and maintenance, Application development, SOX compliance and controls execution
Supervisory ServiceDesk
Expand on supervisory roles in a medium to large scale Service Desk Operation
Tags for this Online Resume: Security, ITIL 3 Foundations, Security+, Deployment, CA Service Desk, Military
Senior Technical Analyst -18 Years Experience -Granite City
IT Professional with knowledge of Daily Service Desk operations and Desktop support procedures. Have supported Business Analyst and Program Developers as well. Reliable self starter with good communications skills.
IT Service Desk Manager | Help Desk Manager | Manager of Desktop Support
Top performing Service Desk Manager with 20+ years experience who provides technological expertise, leadership while establishing and following change management procedures to ensure a high degree of internal customer service and sound execution. I provide and maintain service desk operational procedures in alignment with business operations requirements and corporate policies and am able to track, escalate, communicate, a...
Tags for this Online Resume: Miami, ITIL, Help Desk Manager, KPI's, SLA's, Process Improvement, Knowledgebase
Manager - 15 Years of Experience - Near 33178
IT Strategic Consultant with more than 15 years of experience in an Information Technology Consulting Services firm dedicated to financial and manufacturing sectors. Diverse IT management experience in a petrochemical enterprise with a solid strategic vision and demonstrated track record of improving top line and bottom line results through the acceleration of key services introductions, operational efficiency and cost co...
Tags for this Online Resume: ITIL, ISO 20.000, ISO 27.000, COBIT, BSC, DRP, ITSM
Manager - 9 Years of Experience - Near 46835
• 8 years experience on IT Service Desk operations management and ITIL process management. • Well versed in ITIL methodologies and instrumental in developing refined process models for delivery • Identify KPIs and develop and generate corresponding performance reports for systems, processes and individuals. • Utilized advanced knowledge of ITIL in a key role requiring the development of a wide range of tools and processes t...
Tags for this Online Resume: Incident management, Problem management, Change Management, Service desk, network operatios centre
Application Support
Tags for this Online Resume: Application Development, ITIL Service Management, Network Infrastructure, Business Relationship Management, Project Management, Team Leadership, Vendor Management, Service Desk Operations, Strategic Planning, Data Center Operations, Disaster Recovery, Financial Management
Help Desk Specialist - 11 Years of Experience - Near 07112
I am very dedicated and hardworking IT administrator with over 5 years of experience. I am looking to work for an organization that will use my organizational skills combined with my technology knowledge to improve processes and service desk operations.
Tags for this Online Resume: Sharepoint, Active directory, project management, Networking , Analysis, MIS, decision making , DHCP
IT Service Desk Operations Manager- 16 Years of Experience - Near 77407
Field Technician - 20 Years of Experience - Near 84084
I managed the service desk and the operations crew and then we moved from Logan to Salt Lake City. Since the move I have been a Level 2 Technical Support Engineer. I would like to get back into leadership and an enployment option that is not 100% desk.
Tags for this Online Resume: AT&T
IT Management Professional - 20 Years of Experience - Near 60041
Customer-centric hands-on Information Technology professional with over 15 years of experience in managing and operating IT Network and Technical Support operations, Help/Service Desk Operations, Networking/Telecom Infrastructures and ITIL/ITSM processes providing strategic direction with the knowledge required to deliver corporate objectives and strategic needs, keep projects on-time and on budget, and deliver the highest ...
Tags for this Online Resume: IT, NETWORK, INFRASTRUCTURE, HELP DESK, SERVICE DESK, MANAGER, DIRECTOR, ARCHITECT
