Description
IT Strategic Consultant with more than 15 years of experience in an Information Technology Consulting Services firm dedicated to financial and manufacturing sectors. Diverse IT management experience in a petrochemical enterprise with a solid strategic vision and demonstrated track record of improving top line and bottom line results through the acceleration of key services introductions, operational efficiency and cost containment. Researcher/writer and speaker in several international conferences about Systemic, Cybernetic and Informatics. Professor at undergraduate and graduate studies levels. Extensive background in diverse Information Technology fields of, ranging from IT Strategic Planning; IT Best Practices (ITIL, ISO 20.000, ISO 27001, Cobit 5.0); IT policies, processes and procedures; Help Desk/Service Desk operations; datacenter infrastructure; ERP (SAP) and E-Business applications. I've an excellent commitment to work and I'm permanently focused on individual and group growth.
