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Online Resumes with "network operatios centre"
Manager - 9 Years of Experience - Near 46835
• 8 years experience on IT Service Desk operations management and ITIL process management. • Well versed in ITIL methodologies and instrumental in developing refined process models for delivery • Identify KPIs and develop and generate corresponding performance reports for systems, processes and individuals. • Utilized advanced knowledge of ITIL in a key role requiring the development of a wide range of tools and processes t...
Tags for this Online Resume: Incident management, Problem management, Change Management, Service desk, network operatios centre
