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Online Resumes with "SLA"
Software Developer / Project Manager
I have had the opportunity of working in the IT industry for over 9 years now. I have worked in various areas ranging from web development to managing groups of individuals on a project based assignment. I also have strong experience as a windows software developer on the VB and VB.Net platform as well as application testing experiences. I was recently laid-off from my last position due to the economic situation in Clevelan...
Tags for this Online Resume:
VB, VB.Net, .Net, software programming, developer, project management
IT Leader, Phoenix Metro
Tags for this Online Resume:
Lead, Manager, Service, Delivery, Infrastructure, Project, management, process, improvement, change, problem, asset, analyst, consultant, technical, metrics, reporting, reports, sql, web, sla, desktop, architecture, packaging, msi, windows installer, security, patch, scripting, asp, bmc, microsoft, sccm
IT Manager
I am an experienced IT Leader with a very strong background in infrastructure, service delivery, communication, budget, vendor and project management. I work well alone and as part of a team. I am an effective communicator with strong technical skills and have the ability to assimilate new technology very quickly. My ability to be innovative and work well under pressure has led to a proven track record for successful execut...
Ideal Companies: Heineken, Blue Cross Blue Shield, New York University (NYU), NBC Universal, MTA of NY, JetBlue
Tags for this Online Resume:
Project Management, Outsource/Vendor Management, Help Desk Management, Budget Management, Telecom Management, Procurement/Asset Manager, ITIL Certified, Mobility Management, VOIP Management, SAN and VMWare
Business Analyst
Hi,
This is Lakshmi Srinivasan, I have 3 years of IT experience with Cognizant Technology Solutions back in India. Currently in H4 and looking for H1 Sponshorship.
I am interested in the Role of Business / QA Analyst, Have IBM Certification in Business Analysis and Insurance domain knowledge.
I was involved in PRODUCTION/TECHNICAL SUPPORT environment of JAVA/J2EE. Have hands on experience with Java and SQL, ORA...
Tags for this Online Resume:
Insurance, business analyst, underwriter, Production support, data analyst, IT Analyst
12+ Years of experience in Customer Service Quality & Training Management
Seeking a position where I could use my expertise in the area of Strategic planning and Quality Management and interface with Clients and work with highly placed professionals. Over 12+ years of experience in Customer Service with competency in the areas of Quality management, Process Re-Engineering, TQM, Front-End Client interaction, Quality set-up (for effective SLA management and Process improvement).
Tags for this Online Resume:
Six Sigma, Quality Management, Operation Manager
3 years experience in Customer Service to Infrastructure Management Services.
A BA Graduate with 3 years experience in Customer Service to Infrastructure Management Services. Presently working in IBM, as an Sr Customer Service Representative in the Command Center, which is an extension of the Service Desk. Expertise in Client/Customer Servicing. Mercury BAC- Dashboard training Certified.
Ideal Companies: To work in an environment which provides opportunity to enrich knowledge and to serve the organisation at its expectations.
Tags for this Online Resume:
customer service, sales, marketing
Project Coordinator - 12 years experience - implementation - release management
Tags for this Online Resume:
coordinator, microsoft office, vendor management, sla, Team leader, liaison
Quality Assurance Specialist
Rajan R. Madaboosi Phone: 714-408-9129 Email: rmadaboosi@gmail.com
Capacity & Performance Engineering Specialist Portfolio
Experience: 11 years in Large Scale Enterprise Class IT including, 5 years in performance testing, 5 years in software
engineering, 2 years regression and system testing, 1 year in Software Operations Management
Leadership Experience: 1 year as software operations manager, 2.5 years as Performance T...
Ideal Companies: cisco
Featured Profile
Service Delivery / IT Asset Manager - 15 years experience
Dynamic service delivery expert with 15 years experience in client IT support and IT asset management. Creative and intuitive problem solver, able to support all levels of clients in large and small environments. Seeking a senior management position in which I will be able to utilize my experience and abilities to assist clients and encourage successful growth of coworkers.
Tags for this Online Resume:
Hardware asset management, Software asset management, VMware, Service Delivery , Manager, Windows, Linux, Active Directory, Client support
Process Re-engineering and Innovation
Well-rounded & innovative management leader & business analyst with extensive experience in business process/process-reengineering/project management (planning; deliverables design; sponsor collaboration, regular interface & status-reporting; and closure)/ Front-Middle-Operational “Best Practices” cultural integration/customized IT-Tech solution deployment that fully aligns with business needs & objectives/ SLA Management. ...
Tags for this Online Resume:
Process Enhancement, Corporate Governance, Controls Management, Risk Management, IT-Tech Solution Deployment, Project Management
Chief Information Officer
Solid record of success building centralized global project management offices and establishing best practices, leading business development practices, vendor/contract negotiations, and implementing global project cost containment policies, IT governance policies, business continuity plans, global procurement, and vendor outsourcing plans.
Ability to work with senior management to produce short/long-term strategic IT plans,...
Ideal Companies: Time Warner, HBO, Viacom
Tags for this Online Resume:
strategic technology planning, planning, budget, project management, business continuity planning, vendor management, IT governance
Service Delivery / IT Asset Manager - 15 years experience
Dynamic service delivery expert with 15 years experience in client IT support and IT asset management. Creative and intuitive problem solver, able to support all levels of clients in large and small environments. Seeking a senior management position in which I will be able to utilize my experience and abilities to assist clients and encourage successful growth of coworkers.
Tags for this Online Resume: Hardware asset management, Software asset management, VMware, Service Delivery , Manager, Windows, Linux, Active Directory, Client support